Nissan of Norwich

Customer service was excellent. The dealer explainged all the different specs between the models and showed them to me. He was really courteous and went out of his way to help. all the different specs between the models and showed them to me. He was really courteous and went out of his way to help. More

Very good customer service. They pulled off a miracle and got the car I wanted.Jose was very friendly and help full. The pricing was fair and the financing Apr was awesome. got the car I wanted.Jose was very friendly and help full. The pricing was fair and the financing Apr was awesome. More

Just dropped the car off and let them do the rest. Didn't take too long to install the mud flaps and fix the back where it had a couple dents and chips. When I got it back, I wad completely satisfied. It l take too long to install the mud flaps and fix the back where it had a couple dents and chips. When I got it back, I wad completely satisfied. It looks amazing! I will definitely come back for any service or auto part installation! if doesn't get better than Nissan if Norwich! Once again, Mario helped me out a lot! He's one of the best dealers I've dealt with.Thanks to him and Norwich of Nissan for the installation and great price. More

My eperience at Nissan of Norwich was amazing! Not only did I get the Nissan Rogue Krom Edition(so unique and it catches many eyes) at a great price, but the friendliness and customer service was outstandi did I get the Nissan Rogue Krom Edition(so unique and it catches many eyes) at a great price, but the friendliness and customer service was outstanding. Mario helped us with everything and explained everything to me precisely. He even helped us set an appointment to install mud flaps and the body dents on the same day. We also bought rubber covers for the key and he even got it for us and installed one for us. He helped us out and made it quick since the parts department person was busy. It saved us a lot of time working with Mario. He was quick and knew exactly what he was doing. After purchasing the vehicle, I noticed the adapator part was missing. So I called Mario and he told me to come back and he'll get me one. It was just very quick and hassle free working with Mario. He might even be one of the best dealer that I've run across through my car buying experiences. And I have bought 8 cars in the past. More

I am very disoppointed in the service I recieved form Nisan of Norwich I bought a car that had a major defect in the suspension system. I brought the car back several times when I first bought it and the Nisan of Norwich I bought a car that had a major defect in the suspension system. I brought the car back several times when I first bought it and the car was still under (36,000 miles) warranty. I was told that the problem couldn't be detected. I drove this car with a bad strut and sway bar for over a year. Finally I took the car to a mechanic who informed me that the car strut was defective and needed to be changed along with sway bars. I brung the car to Nisan of Norwich and was told the problem did exist ( after a mechanic drove it)and the it would cost approximatelty 1000.00. I am very angry about the situation and I feel I have been mistreated and I will never buy another Nisan from that place. By the way my car have less then 50,000 why do this problem exist anyway. More

Hi, my name is Danielle. I recently purchased a beautiful new 2011 Nissan Sentra SR from the Nissan of Norwich dealership. I had a wonderful experience buying my very own brand new car! Im sure all the staff new 2011 Nissan Sentra SR from the Nissan of Norwich dealership. I had a wonderful experience buying my very own brand new car! Im sure all the staff are kind and very helpful, but Tony really showed great salesmanship. From the first day I stopped in just peering through car windows to the last day when I signed my final signature he had all the patience I needed as a new car buyer and that really reassured me that this was a great place to go, and I would reccomend Tony time and time again. He was very informative and explained every inch of my new car to me making sure if I had any questions, the didnt go unanswered. He stayed late passed his shift for me that way I could make it down after I got out of work, which I truly appreciate! When working out a price after the trade-ins and money down, Tony and his manager Chris also gave me a great deal by continuing to lower the price bringing it down just enough to satisfy my father, and put a lovely gleaming smile on his face. I can't tell you enough how pleased I am with my car and looking back at the process it took to get it. Tony made the whole process very exciting and comfortable for me.. Great job Nissan of Norwich, and most of all to my salesman Tony! More

everyone was friendly and very informative. They did everything they could to accomodate me and showed concern for my needs. I am very pleased with dealing with nissan of norwich and I will go back to everything they could to accomodate me and showed concern for my needs. I am very pleased with dealing with nissan of norwich and I will go back to tony my sales person for my next vehicle More

I found the used car I wanted online. It was a recent trade in. The car needed work done and it took almost a week for it to be completed, slow but thorough. As a result of the work that was needed, the trade in. The car needed work done and it took almost a week for it to be completed, slow but thorough. As a result of the work that was needed, the price wasn't as flexible as I was originally told, understandable-they put in $1000+ worth of work. There was a simple mistake made with the registration (we bought the car late on a weeknight), and as a result, the registration was invalid. Mario drove over an hour to bring me a corrected registration at my job so I wasn't driving illegally. More

they were all very frendly there this was my second new car i bought there findly got to meet sammy and i think he neet and very nice work with all his costmer and try to get what they ask for will go back car i bought there findly got to meet sammy and i think he neet and very nice work with all his costmer and try to get what they ask for will go back there again and bring afriend to .they very nice and frendly More

My 2004 Murano had to be towed to Norwich of Nissan. They diagnosed it the same day and had the car repaired late morning the next day. Ryan in Service Department gave excellent service to us. Called They diagnosed it the same day and had the car repaired late morning the next day. Ryan in Service Department gave excellent service to us. Called with updates on the car and called when it was completed. Unfortunately, I do not live in the Norwich area or I would used them for future service on my Murano. Great Job!!!!! More