Nissan of Norwich

Very good experience, was met promptly on arrival and Very good experience, was met promptly on arrival and everyone was very friendly. JOSUE was EXCELLENT to deal with and he knew to let the vehicle (F Very good experience, was met promptly on arrival and everyone was very friendly. JOSUE was EXCELLENT to deal with and he knew to let the vehicle (Ford F350 dually diesel)speak for itself during the test-ride. While waiting for the paperwork to be processed he mentioned the fact that they had a motorcycle available with only 224 miles on it. After looking it over it was made part of the deal, it doesn't get any better than that!!! The only downside was the time it took for the paperwork to be done but that was a minor problem. Great bunch of people to deal with, I highly recommend them. More

This is the third Nissan I have purchased from Nissan of Norwich. I keep coming back to this dealership because I feel that I can trust the sales staff to help me get the fairest deal. Also the staff li Norwich. I keep coming back to this dealership because I feel that I can trust the sales staff to help me get the fairest deal. Also the staff listens to what you are looking for and then finds the vehicle that will meet those needs. Thanks for a job well done! More

My 4th nissan. 3rd from norwich nissan. Excellent service. Excellent sales team. Very friendly and extremely helpful. I would recommend them to family and friends. Service is always done in a promp service. Excellent sales team. Very friendly and extremely helpful. I would recommend them to family and friends. Service is always done in a prompt and timely manner. P.s. I love my Altima :) More

Bought a 2012 Nissan Versa. The deal went very smooth. I had my car within a few hours, Tudor, my salesman, very knowledgeable about my versa, and helped me familiarize with some of the features of the ca I had my car within a few hours, Tudor, my salesman, very knowledgeable about my versa, and helped me familiarize with some of the features of the car. I guess that is why I rated almost everything with a great, except for the price!!! (which I rated as good). I love my new car. Thanks Tudor, Sam and Sammy! More

My experience purchasing a used Mustang was great. I found the car on Autotrader and called to make an appointment to see the car. They had the car ready to test drive when I arrived. We were able to found the car on Autotrader and called to make an appointment to see the car. They had the car ready to test drive when I arrived. We were able to agree on a reasonable price quickly and the paperwork went smoothly. They were able to accommodate a few of my logistical issues since I was live 80 mile away. I am happy with the car and would do business with them again. They even followed up with a call to see if all was OK. More

Most pleasant experience ever in purchasing a car I've ever had. Service was great. Overall I am a very satisfied customer. Would recommend Nissan of Norwich to anyone. ever had. Service was great. Overall I am a very satisfied customer. Would recommend Nissan of Norwich to anyone. More

I had a very good experience at the Nissan of Norwich when I recently purchased my new Nissan Sentra. They were extremely professional and made me feel comfortable throughout all of my time spent there. when I recently purchased my new Nissan Sentra. They were extremely professional and made me feel comfortable throughout all of my time spent there. More

Gary in the service dept was very helpful and the work was done in a timely fashion. However, I am disappointed overall because I purchased a certified used vehicle as my first Nissan having always owned was done in a timely fashion. However, I am disappointed overall because I purchased a certified used vehicle as my first Nissan having always owned Hondas, and after only 9mths and 7k miles my tie rod sudenly detaches. It didn't break, it didn't fail, according to Barberino Nissan, it simply wasn't secured correctly the last time it was serviced and so it came loose. I had not brought the vehicle in for service prior to this issue. No alignments, or new tires, nothing done that would have anything to do with the tie rod. So the last time anyone looked at the suspension or steering would have been during certification. The fact that this was missed at inspection and certification nearly cost me my life as I lost control of my steering while driving the vehicle when the tie rod became fully loose on the road. Not only has this shaken my faith in the manufacture of this brand and my trust of the vehicle I am driving, but I had to get my car towed from Cheshire, CT to Norwich, and live without it for five days, I also had to pay $100 to Barberino Nissan (for the diagnosis)and $312 to Nissan of Norwich for the repair. Nothing was covered under warranty which I could udnerstand if this came from improper maintenance of the vehicle, or misuse/abuse. However, with only 7k miles added to the vehicle since I bought it, and the circumstances surrounding the tie road failure (it detached due to a loose nut) I felt that I should not be paying for repair and diagnosis since it should be expected when purchasing a certified vehicle that something as critical as the steering components are in excellent working condition which was not the case considering the written diagnosis provided by Barberino Nissan. More

The service manager was very friendly and he helped me by looking over the vechile for other potential problems so that I could make a decision on buying something new. I needed to make a decision on weath looking over the vechile for other potential problems so that I could make a decision on buying something new. I needed to make a decision on weather or not I should put more money into this older vechile buy a new car. He found several things that needed to be done, which saved me from throwing good money on a 200K mile pathfinder. Which help Norwich Nissan because I bought a new Rouge the following day from you. More

I appreciate my experience with Sam and Tony as they seem to understand my desire for a to the point and hassle free transaction. This was without a doubt the best, easiest, and quickest car purchasing expe to understand my desire for a to the point and hassle free transaction. This was without a doubt the best, easiest, and quickest car purchasing experience I've ever had. When it came time to pick up the car, the paperwork was prepared prior to my arrival, in order, and clear. There were no surprises. I truly hope that in 3 years the same people (Tony, Sam, Sean) will still be at this dealership. My car needed to be picked up several states away; I was pleased that it was ready for me when Sam said it would be, and it was immaculate. I could not be any happier with my car and with the people that helped me at Nissan. More