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Nissan of North Olmsted

North Olmsted, OH

4.9
1,254 Reviews

28500 Lorain Rd

North Olmsted, OH

44070

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Showing 1,254 reviews

June 01, 2025

Professional and easy to work with, however Its appropriate to tell customers there is a 5% additional charge for using your credit card. Which of course most customers would need to use. Finding o More

by Greg H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Ulery
Jun 01, 2025 -

Nissan of North Olmsted responded

We appreciate your feedback Greg. Customers can bypass the 3% credit card fee if they use a debit card, check or cash. It is posted for informational purposes on every door and every check in desk. Thank you for your business and thanks again for the feedback.

May 31, 2025

Always excellent service at NON. Very satisfied with the workmanship! Thanks for a excellent experience More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 01, 2025 -

Nissan of North Olmsted responded

Thank you so much for the kind words Nancy, We appreciate your business and loyalty.

May 28, 2025

Service appointment was not scheduled however they were able to get me in because of an unexpected battery issue with my vehicle. I really appreciated the prompt and professional service I received. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept, Dan Matthews
May 29, 2025 -

Nissan of North Olmsted responded

Ken, Thank you for choosing Nissan of North Olmsted. We are happy that we could help with your battery issue. We appreciate the business and 5 star review.

May 28, 2025

Great service! ! As always!! Mike checked me in and was pleasant and informative. They were done really quick even though I left my car to be picked up later. More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have anyone to rate
May 29, 2025 -

Nissan of North Olmsted responded

We appreciate the kind words Danielle. Thank you for the business and loyalty.

May 25, 2025

I have always gotten great service from your agency. I have bought two cars from you and get all my service done with your agency. I was annoyed to learn, without any advance warning, that you are n More

by kalexander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 29, 2025 -

Nissan of North Olmsted responded

Thank you so much for the feedback Kalexander. We appreciate your business and loyalty.

May 07, 2025

Great service area, I was able to get some work done while waiting for my vehicle More

by Jeremy.Lavelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin...
May 08, 2025 -

Nissan of North Olmsted responded

Thank you for servicing your Nissan with us at Nissan of North Olmsted. We appreciate the business and the review Jeremy.

May 06, 2025

Great service and fast. Had me back on the road before I completed my emails. More

by Caf2k2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Dichiro
May 08, 2025 -

Nissan of North Olmsted responded

We are happy you had a great a fast service experience while visiting Nissan of North Olmsted. Thank you for the business.

May 01, 2025

When traveling from Corpus Christi, TX to Rocky River, Ohio my cruise control failed. I contacted Danny at Nissan of North Olmsted and got an immediate appointment to diagnose the problem. They were able More

by WT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Miller
May 02, 2025 -

Nissan of North Olmsted responded

We are happy the cruise didn t ruin your trip. Thank you for your business and glad we could get you back on the road in a timely fashion.

April 30, 2025

Good service but if you want to pay using a credit card they charge you 3%. More

by No
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan
May 02, 2025 -

Nissan of North Olmsted responded

Thank you for the feedback and glad we could provide good service for you. You can conveniently pay with debit, check or cash without a fee. Hopefully we can earn those 2 extra stars next time. Thanks again.

April 28, 2025

Always good but getting exceptionally good. I trust what they say and do when I bring my car in. More

by Maryanne Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thurstone
Apr 28, 2025 -

Nissan of North Olmsted responded

We are happy your had an exceptional experience with our service department at Nissan of North Olmsted. We appreciate your business and loyalty Maryanne.

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