Nissan of Mobile
Mobile, AL
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Let me start off by saying, Asi, weather she is new or not, she is awesome! Very nice and very personable! Thanks girl! Now let's talk about what we were promised and what happened with this CASH sale. It not, she is awesome! Very nice and very personable! Thanks girl! Now let's talk about what we were promised and what happened with this CASH sale. It took 5 hrs. to get this deal after we made the deal online with a salesperson, they tried to up the price by 3K and we weren't having it. So cool paid for the truck! Then we were told they are waiting for the OIL filter to come in, and they would call us to bring the truck back and they would change the oil for no charge, and she wrote it on a paper and drew a line for our signature to ensure we would get the oil change. No call or return call was made. LIES LIES LIES! Then we waited and waited for the salesperson to come give us the paperwork and tag, oh, hold on you have a tag, it's the Tameron Tag. No ma'am, I need the legal tag, oh that one will be just fine says the salesperson. Now where do i need to send the electronic paperwork to get you legal, we told her. Well, it never was sent electronically, it took 10 days for the tag office in Pensacola Florida to get this paperwork. I'm not really sure with ALL the bad reviews this place gets, how it stays in business. It's so sad. Please don't take the time to check them out. The manager is AWEFUL. They just wanted the money and nothing else matters. Very Sad! More
I recently bought a car here. I had one feature I wanted changed in the car. It was late and they told me they would take care of it in the morning. I agreed. The next day they I had one feature I wanted changed in the car. It was late and they told me they would take care of it in the morning. I agreed. The next day they refused and told me because Alabama has no cooling off period I was stuck. They just out and out lied to me to get the car sold. If you must buy from this dealer make sure everything is exactly like you want it before you sign anything. If they can get away with something they will. More
DO NOT USE THIS DEALERSHIP! !! They are the perfect example of why people hate shopping for cars. They changed their name but same crap service. I inquired about a specific vehic !! They are the perfect example of why people hate shopping for cars. They changed their name but same crap service. I inquired about a specific vehicle twice and was told it was sold. A month later it was still online. I made arrangement to come and test drive the car. The morning I was suppose to show up they increased the price of the vehicle by $897 and told me I was going to have to pay an additional $750 to use outside financing. When I inquired about the price increase and said I had screen shots of the increase. I was agrily told to go shop elsewhere as the car had been sold. I have reported their behavior to the FTC and will continuing to report. I have also contacted the Alabama Attorney General for tied selling among other multiple violations of FTC rules. Malik Gunn was the only part about this experience that was pleasant. More
Keosha why’re was a great sales person! Erik orduna was a great service advisor! And what meant most to us was their honesty and thoroughness! Erik orduna was a great service advisor! And what meant most to us was their honesty and thoroughness! More
Everyone was so super nice. I had my 3 year old and 10 month old with me and while I was there the front desk man at the service desk offer my daughter coloring books and crayon I had my 3 year old and 10 month old with me and while I was there the front desk man at the service desk offer my daughter coloring books and crayons. It was taking a while so later a nice lady in the offices gave my kids popsicles. The waiting room was comfortable and my service advisor Aaron was super friendly and explained everything well. Will definitely do my next service here! More
The service department at Nissan of Mobile is top notch. My service advisor Erik O always greats me with a smile and by my name. Always inquires “how have you been”? Always explains what they did to my ve My service advisor Erik O always greats me with a smile and by my name. Always inquires “how have you been”? Always explains what they did to my vehicle. He’s a valuable asset in my opinion. Keep up the great work Erik. More
Top notch and friendly service with expeditious responsiveness. Scheduling the appointment was easy, and check for said appointment was smooth. responsiveness. Scheduling the appointment was easy, and check for said appointment was smooth. More