Nissan of Mission Hills

that junk de deealer does not work .. the sellers only look to get the money as much as they can .. today I had a very bad experience a $ 17,000 car I was selling at $ 28000 .. how bad is that deealer .. I do n to get the money as much as they can .. today I had a very bad experience a $ 17,000 car I was selling at $ 28000 .. how bad is that deealer .. I do not recommend it ... More

poor customer services I purchase a new 2015 Nissan frontier SV. I loved my truck however, within a few months I noticed the bed was misaligned so took the truck to the deal I purchase a new 2015 Nissan frontier SV. I loved my truck however, within a few months I noticed the bed was misaligned so took the truck to the dealer, where they realigned the bed. One year later the floor mats started to brake, again I took the truck to the dealer and they replaced them. Now 29 months and 21,000 miles the driver seat cover is breaking. I took the truck to the manager Jay Akers and was told to wait for his call, I got tired of waiting and few days later I went back. The manager look at me and said “how can I help you", I told him my name and the problem, he did not remember me. At the time of my arrival the manager was talking with a person with an infinity logo, after I told him my name and problem the manager acted as if the DPSM was there for me, I guess he is a mind reader otherwise how can he knows that I was coming to see him? The "expert" and manager inspected my truck and Jay told me, the damage was due to "normal wear and tear" to contact Nissan. I told Jay Akers, the manager how can this be due to wear and tear? This is not a working truck is more like a toy, I don't use it for any heavy use or construction, the truck barely has 21,000 miles, I told Jay look at my tuck is clean was told again to call Nissan . I called Nissan they took my case and provide me with a case number, a representative from Nissan call me 2 days later, was told to wait for resolution. She call back within 5 minutes and told me that Nissan does not cover the defective part, she talked to the manager (Jay). I cannot imagine a person that buys this pick-up for construction or other trade that requires lifting, hauling and heavy use. This is my last Nissan, at the time of purchase I was attracted to Nissan due to the price. Now I know why you pay less, please do yourself a favor and go across the street to Hamer Toyota you may pay more but the quality is way better. I'm taking this to small claims court for $500.00 dollars seat cover More

my experience at nissian Donavan was great easy to deal with not much pressure managers were very nice and helpful I did not get the deal I wanted but I was happy on what I re Donavan was great easy to deal with not much pressure managers were very nice and helpful I did not get the deal I wanted but I was happy on what I receive and next time I will be coming here I’ve came here when it was a different dearlership was not happy a better dealership now More

service/repair of my Nissan Sentra service advisors practice personalized customer service.... everything is explained in detail... they strive for complete customer satisfaction... yo service advisors practice personalized customer service.... everything is explained in detail... they strive for complete customer satisfaction... you feel comfortable at the dealership while waiting.... More

100% Satisfied! My daughter bought her first brand new car on her own. Jorge Chavez helped us find exactly what we wanted and stay with in the budget. Buying a car My daughter bought her first brand new car on her own. Jorge Chavez helped us find exactly what we wanted and stay with in the budget. Buying a car is not easy but we found the right sales man for us, 100% Satisfied! More

Used car purchase This is the worst dealership experience that I have ever had. I purchased a 2013 chevrolet Captiva that needed some minor fixes. I had to take the car This is the worst dealership experience that I have ever had. I purchased a 2013 chevrolet Captiva that needed some minor fixes. I had to take the car into their service center 3 times to repair a tail light and headlight bulb. After the second visit I was assured that the problem had been fixed, but when I went to pick up the car after hours, it was sitting in the same place that I had parked it in the morning, and nothing had been done. The headlight bulb was still out of place, they had obviously not even looked at it. Now, after about 5000 miles I am having some serious problems with the car, and the mechanic I am using tells me that the initial trouble codes for my current problems were cleared and reset just before I bought the car. Trying to get anyone there on the phone is impossible. As soon as you say that you have a problem, you get put on hold, then connected to someones voicemail. I have yet to have anyone return a call when I leave a message, and I have left at least 5 or 6. More

Awesome service This dealer has amazing people that go out of their way to help customers. They make you feel welcome and help you get the deals you want. I definitel This dealer has amazing people that go out of their way to help customers. They make you feel welcome and help you get the deals you want. I definitely recommend this dealer. More

Altima 2017 sr Awesome experience excellent salesman im satisfied i will tell to all my friends and family about this dealer, my only concern i got hight apr even m Awesome experience excellent salesman im satisfied i will tell to all my friends and family about this dealer, my only concern i got hight apr even my credit is excellent More

Worst experience ever. The worst customer service experience ever ! They wouldn't pass the "customer Service 101" with a "D". I had a recall on my Nissan Versa and felt l The worst customer service experience ever ! They wouldn't pass the "customer Service 101" with a "D". I had a recall on my Nissan Versa and felt like I'm begging for help. I left several messages to the general manager Cindy East , her customer service manager Jay Eckers and several other employees. I was totally ignored. The recall was for the Air bag and the red light Air Bag on my dashboard was flashing. Stay away from this dealership. It's a total heartache and a disaster dealing with them, a total failure. You won't believe until you experience it yourself. More

joe the sales rep is great/ The only person not even trying to lower the car price was finance guy. He looked and talk very stresseful But overall good experiance I will defene The only person not even trying to lower the car price was finance guy. He looked and talk very stresseful But overall good experiance I will defenetly recommend Joe to my friends Took the time amd the steps to make the buyer feel sure about what i wanted More