Nissan of Melbourne
Melbourne, FL
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Drove an hour for a vehicle I had spoken with a sales rep about. After working out financing over the phone, drove to get the vehicle only to wait for 30 minutes while another potential buyer came back from about. After working out financing over the phone, drove to get the vehicle only to wait for 30 minutes while another potential buyer came back from a test drive. Waited another 15 minutes before getting a manger myself to ask if the truck was still available only to find that it was being purchased. Left a message for the owner whom I contacted before he called me and his response was "I'm sorry, we don't have a hold policy." He did not offer to reimburse me for the gas I used nor did he offer to help me find another vehicle. As a matter of fact, there was another vehicle on the lot I was interested in but now REFUSE to do any business there. Paul, a sales rep there, was not very friendly and in fact was seen by myself and my friend chewing out the front desk girl in front of clients and being ridiculously rude to her. Absolutely the worst car-buying experience ever. More
I WENT TO TRADE IN MY 2007 NISSAN SENTRA WITH A HIGH INTEREST RATE OF 16% AND THEY WORKED VERY HARD TO GIVE ME WHAT I WANTED AND I CAME HOME WITH A BRAND NEW 2011 SENTRA AND AN INTEREST RATE OF 0.9%. LE INTEREST RATE OF 16% AND THEY WORKED VERY HARD TO GIVE ME WHAT I WANTED AND I CAME HOME WITH A BRAND NEW 2011 SENTRA AND AN INTEREST RATE OF 0.9%. LETS JUST SAY I WAS VERY HAPPY. THIS WAS MY 5TH CAR I HAVE GOTTEN THRU THEM AND THEY HAVE BEEN GREAT EACH TIME. THANKS GUYS!!!! More
Great, friendly folks. Not pushy at all, which is new to me when visiting any car dealership. They were willing to make the price work for my range, and gave top dollar for my trade in. I highly recommend N me when visiting any car dealership. They were willing to make the price work for my range, and gave top dollar for my trade in. I highly recommend Nissan of Melbourne--their sales department and their business manager were all very friendly! More
This dealership is terrible. They do try to rip you off in every way possible. I went in trying to buy an 05-07 Nissan Altima 2.5 s. We looked around for a bit and saw a silver 05 Nissan Altima that we wer in every way possible. I went in trying to buy an 05-07 Nissan Altima 2.5 s. We looked around for a bit and saw a silver 05 Nissan Altima that we were interested in purchasing. We went in to negociate the deal. We wanted to pay about $10,500 to $11,000 which is what I could afford. We said we would pay $10,500 and he said no that is too low for that car. Then we said the most we can do is $11,000 out the door. He comes back with what about $11,500. We said no we told you $11,000 was the most we could do. The salesman went to talk to his manager supposedly and then came back with if you initial this sheet we will give it to you for $11,500 ou the door. We told him that we needed to think it over and we left. We talked it over and decided to give it a go. I took off work just to go to the dealership the next day. When we went in the salesman was not there and it took him forever to get there from lunch. When he finally did make it he told us that he had never told us he could give it to us for $11,500. Needless to say I did not purchase from them because if they lie before you even purchase whats to say what they will do when they have you in their grasp. It is sad how car dealerships are so crooked in this area. More
Today I went in for an alignment to Nissan of Melbourne (located at 440 S Harbor City Blvd, Melbourne, FL 32901) with my 07 Maxima. Some guy called Jimmy did the work. When I got my car back after two hour (located at 440 S Harbor City Blvd, Melbourne, FL 32901) with my 07 Maxima. Some guy called Jimmy did the work. When I got my car back after two hours, there were numerous scratches on each of the four alloy wheels from the tips of the alignment apparatus that fits into the wheels. I showed the service manager what has been done, and he argued -- "Your car has 10,000 miles on it. We did not do that." This is how bad the service from Nissan of Melbourne is. When you think of buying a Nissan vehicle, be prepared to deal with worthless Nissan dealerships like this. This reminds me of an alignment I once got done to my 97 Altima a few years back at a Tire Kingdom (now NTB at 2385 Silver Dr, Columbus, OH 43211). One of the wheel caps wasn't tightly fitted and came out in the street while driving back from the store. I went back to the store and the service manager apologized and instantly looked at nearby shops where I could get the wheel cap, talked to that store manager and requested me to get it from there at their expense. What a stark difference from Nissan of Melbourne! More
BEWARE- these Sales people want to be your friend to figure out your weaknesses and a way to rip you off. I personally heard one laughing to another guy about how he ripped someone off so bad by getting figure out your weaknesses and a way to rip you off. I personally heard one laughing to another guy about how he ripped someone off so bad by getting them to finance through the dealer instead their own bank! DO NOT let them hold the keys to your trade in! The police have been called on this dealership for not giving keys back to customers!!! The service department lies to your face- this dealer changed names not too long ago, and its got to be because of all the complaints and the bad reputation around Melbourne! Do not trust them! More