Nissan of McKinney
McKinney, TX
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Service associate never reached out. I had to go to his desk multiple times to get updates. I don't think he moved from his chair. If I did not visit him frequently, I may have waited lo I had to go to his desk multiple times to get updates. I don't think he moved from his chair. If I did not visit him frequently, I may have waited longer. Never had this experience in other dealership service dept. More
Justin Sutton in the Service department was absolutely fantastic. He is very attentive to your needs and all the work gets done on time with minimal cost. fantastic. He is very attentive to your needs and all the work gets done on time with minimal cost. More
I wanted to leave a 5 star review of the excellent service I received from Serena and Adil at my first visit to Nissan of McKinney Service Department for a repair on my Nissan Armada. When I arrived service I received from Serena and Adil at my first visit to Nissan of McKinney Service Department for a repair on my Nissan Armada. When I arrived I was greeted immediately and met my service advisor Serena who walked me thru the repair process. Serena called their in-house shuttle service where I met Adil to take me back home while they diagnosed my vehicle. Adil was very knowledgeable about the repair process and efficient in returning me to my residence in Frisco, TX. Both Serena and Adil made a tedious process agreeable and pleasant. I recommend Nissan of McKinney for all your Nissan vehicle needs. More