Nissan of McKinney

I could not say enough about how I was treated, from the time I walked in until I left with my new Versa Hatchback 1.8S . My salesman Randall Adair was the greatest !! Randall went above & beyond . I would time I walked in until I left with my new Versa Hatchback 1.8S . My salesman Randall Adair was the greatest !! Randall went above & beyond . I would tell anyone wanting a car, new or used , you can't go wrong . By the way , did I say , I love my car !!! More

We had a wonderful experience here. Justin had the vehicle we were looking for ready for us when we arrived. Everyone worked hard to get us the vehicle at the price we wanted. vehicle we were looking for ready for us when we arrived. Everyone worked hard to get us the vehicle at the price we wanted. More

Jonathon was absolutely fabulous and has a great sense of humor!! He goes out of his way to ensure a very pleasant sales experience. I would not hesitate to recommend him to family and friends. humor!! He goes out of his way to ensure a very pleasant sales experience. I would not hesitate to recommend him to family and friends. More

Best people EVER to work with! Purchase with them Dec 2010 and had a great experience and totaled my car the end of July and went back for collision repair. When it was deemed totaled they worked their 2010 and had a great experience and totaled my car the end of July and went back for collision repair. When it was deemed totaled they worked their tail off to get me in a new car. There was insuranced problems and we were also in the middle of refinancing our home and they worked overtime to make us happy! True professionals and they have a big heart as well. That is something you NEVER hear in car sales. Thanks to the team! More

I had some issues with vehicle purchase but the owner of the dealership was kind enough and customer oriented to listen to the issue and take appropriate steps to address them. the dealership was kind enough and customer oriented to listen to the issue and take appropriate steps to address them. More

Beware of their used car department! They quoted a price on the internet and then pulle the bait and switch when I arrived at the dealership, saying that a third party company had a made a mistake on the pr on the internet and then pulle the bait and switch when I arrived at the dealership, saying that a third party company had a made a mistake on the price. The whole experience made me feel like I was being taken advantage of and I found their practices and professionalism to be horrible. The dealership itself is very nice looking on the new car side, I would just be wary of buying a used car from here. More

Had an appointment but got there and the guy I had an appointment with was just too busy to meet with me! Tried to inflate the price of the car! It is priced on the Nissan website so I knew what they w appointment with was just too busy to meet with me! Tried to inflate the price of the car! It is priced on the Nissan website so I knew what they were doing. Oliver would not drop his price! Once I drove off then I received a call from the manager offering a correct price (over $2000 diffence). I should not have to drive off to get them to be honest. Horrible experience!!! More

Bought a used car didnt even get it home and the transmission was smoking.. Took it back the next day they gave us a loaner. Called us 2 weeks later said the wouldnt fix it. Pick another car. They h transmission was smoking.. Took it back the next day they gave us a loaner. Called us 2 weeks later said the wouldnt fix it. Pick another car. They have yet to try to attempt to find us another car. Now they have rigged the car that we bought and are trying to take the loaner car back. What do they think we are supid? We want our money back.. SCAMMERS......... More

I purchased a vehicle from Nissan of Mckinney and the original purchase was extremely good, however when I came in for my service I was informed that a product that I had signed up for and been charged f original purchase was extremely good, however when I came in for my service I was informed that a product that I had signed up for and been charged for was not sent in to the company. However, after using dealerrater.com the owner of the dealership called me immediately. He personally got in touch with those that could correct the situation and got it fixed. This was a good lesson to me in learning that if you have issues keep trying and ask for management. The owner is extremely helpful as well as the general manager of nissan of mckinney More

I visited the dealership for the service of my vehicle. Customer service and friendliness was great. The environment and courtesy were very good. What I am upset about is the quality of service I got. Af Customer service and friendliness was great. The environment and courtesy were very good. What I am upset about is the quality of service I got. After paying them $180/- for 37500 miles service they were supposed to top up all the fluids. I had specifically asked for the same. The coolant was very low when I got back home. I had to purchase the same and fill it up myself. When I sent an email to Vernon his response was sorry. There was a small coolant leakage which was pointed out when the vehicle was given for service. The report they gave me pointed out the RPL sensor and the hose needs replacement and it will cost me fortune. I did not get it done. Came home and searched on the internet, found that the parts are only a fraction of cost. It also showed me how to fix it as there are only three screws holding the sensor in place. I took the tools and looked at the screws, one of them was loose. I tighten it and the leakage stopped. I am very disappointed that they do not even bother to see if some thing is loose and fix it. They either want to make money or do not want to do any thing. They also gave me a detailed report on my vehicle condition and I am having hard time believing that report as for sure I know that my viper blades are worn out but report says they are good. I believe they never even looked at it. More