Nissan of McKinney

Best Experience*** After going to all the surrounding dealerships off 75 hwy in Mckinney looking for a good deal on a used car, my last stop was this Nissan dealership. After going to all the surrounding dealerships off 75 hwy in Mckinney looking for a good deal on a used car, my last stop was this Nissan dealership. I spoke with Kenneth Madrid on a saturday evening, he along with his manager Jeneva Branson helped me out by getting me the best deal on a used car and believe me I know what a great deal I got because I did my research. But not only did I get this deal, they both were very honest with me and I was treated with respect. Trust me, I know when sales people are looking out for themselves, but they were wanting me to be happy with my purchase and so was I. They are good people, I wish every dealership I've been to in the past had the same integrity. Don't let these mixed reviews fool you, you'd be surprised if you just experience it yourself and do a little research. More

Pleased This is the best service I have had since buying my car with you. Adviser show interest in me and kept me advised of progress and when my car would b This is the best service I have had since buying my car with you. Adviser show interest in me and kept me advised of progress and when my car would be ready. I shall ask for Dakin Davis the next time I need service. More

BEWARE OF THE FINANCE DEPARTMENT! I wont ever buy here again!! The finance department slipped in a four year extended warranty on me when I absolutetly did not ever want one. And they I wont ever buy here again!! The finance department slipped in a four year extended warranty on me when I absolutetly did not ever want one. And they charged 1500.00 for the zaktek treatment when I was told it was only 5.00 a month. 60 months should have been 300.00 total. And after talking with management to have this corrected he said they could not do anything. I even wanted them to play back the tapes of the recorded purchase. Management still dident care. What a scam!! Beware of the Finance department! If they took care of the customers ,they would come back. More

Rodent eaten wire harness My experience was scary before visiting the dealership but once I drove up to the service department, I felt comfortable and relaxed with their treatm My experience was scary before visiting the dealership but once I drove up to the service department, I felt comfortable and relaxed with their treatment and explanations provided to me during the whole process. More

A friendly, ethical and professional car dealership One great and the best ever car buying experience. Very fast, awesome deals on the trade-in and the new car and great interest rate on the financing. One great and the best ever car buying experience. Very fast, awesome deals on the trade-in and the new car and great interest rate on the financing. More

Crappy service department I took my car for its first wheel alignment at 1000 miles and guess what I need new tires at 8000 miles. Very disappointing. Blaming everything but I took my car for its first wheel alignment at 1000 miles and guess what I need new tires at 8000 miles. Very disappointing. Blaming everything but themselves for the error in the settings of the wheel alignment machine. More

"Buy Your Next Vehicle Here" My mom purchased a vehicle this year from your dealership. She raved about the marvelous service so much that I flew to Dallas from San Antonio to pur My mom purchased a vehicle this year from your dealership. She raved about the marvelous service so much that I flew to Dallas from San Antonio to purchase my new Altima. In addition to selling me my new car, they trained me on how to benefit from all the features, followed up with me two days later and answered questions that I had on trying to program the garage door opener. The service by all the friendly staff was superb and that's why I'm considering purchasing another vehicle for my daughter. I will definitely recommend Nissan of McKinney to all my friends and family! More

Fraudulent Company I came to Nissan in McKinney in Texas because I had a good experience in New Jersey. The sales person was nice. Long story shirt. I accepted a used 2 I came to Nissan in McKinney in Texas because I had a good experience in New Jersey. The sales person was nice. Long story shirt. I accepted a used 2012 Ford Fusion. With a little over 38000 miles. After two months I heard louder sound coming from the vehicle. I called service at Nissan, because I purchased a warranty, they told me to bring it in. I could make it to the dealership that week and planned on taking it in the following week. I went to work and as I was about to leave the car would not start. I had just worked a long 12 hour shift; it was late and I wanted to get home. I called Nissan that night and was told by their used sale manager to bring the vehicle in. They provided me with Nissan Towing but they could not help me. I was told I would have to pay for the tow. Then Nissan give me Ford's towing number. They could not help me. So there I was stuck late at night with no way of getting home. I finally got a jump from someone. This same problem occured the next morning, that night and the morning after. I missed two days of work with out pay. It turned out that the battery did not have wanted, and that is suppose to last for a year. I was livid. My kids missed school, I missed work, and I had no way of getting around. Although I had warranty neither Nissan or Ford could help me. The manager Max Mehmet Arabaci basically told me there is nothing he could do. I asked if they could somehow work with me to get another vehicle because this Ford just left a bad taste in my mouth. I wanted something else even if it was slightly higher in price. Max Mehmet Arabaci had the nurve to ask me for more miney down on another car. Max said there was nothing Nissan could do for me. He is a disgrace to that company. I have to pay over $100 for battery. There are also other issues with the vehicle. So much for warranty. They told me everything was checked check out but the battery had no water. DONOT GO TOTHIS dealership. They do not stand behind what they said. They are truly the worse dealership in the McKinney area. More

Service Always happy with Robert Gray. Great Guy,always friendly happy to service the customer and help with any problems Give customer feed back to what need Always happy with Robert Gray. Great Guy,always friendly happy to service the customer and help with any problems Give customer feed back to what need to be check out in future. More

Great Purchasing Experience We recently purchased a new Nissan Leaf at this dealership. Our salesperson was Kevin Clemmons, and I highly recommend him to anyone looking to purch We recently purchased a new Nissan Leaf at this dealership. Our salesperson was Kevin Clemmons, and I highly recommend him to anyone looking to purchase a vehicle, especially a LEAF as he owns a LEAF himself and was able to impart his honest, first-hand knowledge about its pros and cons. We were able to negotiate the price to our satisfaction, and the entire experience was surprisingly pleasant overall. We had one issue come up that could have jeopardized the purchase (not related to the vehicle or Kevin), but it was resolved fully in less than half an hour. More