Nissan of McKinney

Excellent experience! I have been a customer of Nissan of Mckinney for over 10 years. I have purchased 6 cars from them and I will go back when it is time for the 7th. I ha I have been a customer of Nissan of Mckinney for over 10 years. I have purchased 6 cars from them and I will go back when it is time for the 7th. I have had a great car buying experience every time. The used car manager, Jeneva Branson did an excellent job from the moment I walked in the door. She had a great salesman, Francis Giaccardi, lined up for me to take test drives in several cars I was interested in and wasted no time by having my car appraised by the time I had picked out the one I wanted. the process was smooth and with absolutely none of the pressure other dealerships had put on me. Once the car was picked I was then sent to finance where a person I knew very well, Rod Gidson, had multiple options for financing ready to go. From the 1st car, over 10 years ago, to the 6th in 2017 I have had a great experience with Nissan of Mckinney! Thank you again for the excellent sales support! Mitch Johnson More

Excellent Customer Process From entering through Negotiating and financing the team at McKinney Nissan gave me excellent service and consideration. As a result I purchased the From entering through Negotiating and financing the team at McKinney Nissan gave me excellent service and consideration. As a result I purchased the vehicle I was interested in acquiring with minimum effort and negotiation and developed a financial plan that worked well for me. Thank You for an excellent experience! More

Very professional Dealership. Everything was handled with excellent service. I never met Nikki Van Doran that I recall. The water and coffee was great. I would recommend the Deal Everything was handled with excellent service. I never met Nikki Van Doran that I recall. The water and coffee was great. I would recommend the Dealership More

Easiest experience The attention was great. The process was so quick and easy it made car shopping pleasant. Julian Trujillo really knows what he's doing. He was able to The attention was great. The process was so quick and easy it made car shopping pleasant. Julian Trujillo really knows what he's doing. He was able to understand what I was looking for exactly and helped me find the perfect car. I will definitely be returning! Alberto Pinzon More

Nissan of McKinney - Poor customer Service The dealership was misrepresenting the Security + agreements to customers at the point of sale. After much communication Nissan of McKinney General M The dealership was misrepresenting the Security + agreements to customers at the point of sale. After much communication Nissan of McKinney General Manager, David Kelley, corrected the contract. Mr.Kelley was contacted on multiple occasions since October 2016 for a refund on the cancelled Security + agreement and continues to fail to respond. Nissan of McKinney owes me the $518.29 remaining on the contract and will not answer calls, emails, or any form of communication. This communication below has been sent to Mr. Kelley and the finance manager on several occasions and they will not refund the money or respond. Nissan of McKinney January 17, 2017 David Kelley, General Manager/Partner 3800 S. Hwy 75 McKinney, Texas 75069 (214)544-4900 Dear Mr. Kelley, I purchased a 2013 Nissan Altima from your dealership, on April 26, 2013. The sales contract for the 2013 Nissan Altima, please see attached, included the purchase of the Security +Plus Prepaid Maintenance Agreement for $1,000.00 . The Security +Plus Prepaid Maintenance Agreement was for 60 months or 75,000 miles. I have since sold the 2013 Nissan Altima as of October 4, 2016 and the odometer reading on the vehicle was 36,128 miles. I am requesting a refund/cancellation under the terms of the Security +Plus Prepaid Maintenance Agreement purchased from Nissan of McKinney. My cancellation request is effective as of 10/4/16, the date ownership of the vehicle transferred to the purchaser, with the mileage of 36,128. All necessary documentation has been included with this request: *Odometer Disclosure Statement from Sale *Power of Attorney to Transfer Motor Vehicle *Nissan Motor Acceptance Corp Letter – Proof of Contract Obligation being satisfied *Texas Certificate of Title – Nissan Motor Acceptance Corp releasing lein *Automobile Purchase Agreement/Contract *Security +Plus Prepaid Maintenance Agreement (Contract) Thank you in advance for your prompt assistance in processing the refund due, as per the terms of the contract/agreement. Please send the refund due to the following address: xxxxxxxxxxxxxxxx More

Great service and people From talking with them before our purchase, thru the buying process and up to now for our first service we have found everyone at this dealership to b From talking with them before our purchase, thru the buying process and up to now for our first service we have found everyone at this dealership to be friendly and helpful. Service was quick and extra care taken. More

Professionalism and Service at Nissan of McKinney Jake Johnson, Sales Associate for Nissan of McKinney, was my first encounter upon my arrival at the dealership. His professionalism and personal appro Jake Johnson, Sales Associate for Nissan of McKinney, was my first encounter upon my arrival at the dealership. His professionalism and personal approach as he engaged with me from beginning to the end of the sales process made an enormous difference in the successful transaction that transpired. His commitment to "Service" made it a truly exceptional experience! Jake is definitely an asset to the sales team of Nissan of McKinney. More

Efficient and personable This dealership and most especially the service department gives creedance to the "Excellence" motto of Nissan. I received fast and efficient service This dealership and most especially the service department gives creedance to the "Excellence" motto of Nissan. I received fast and efficient service each time I have brought my car in for either a recall or maintenance. More

Great Service Department employees I appreciate the knowledge and level of customer service I received from a young man named Derek. You have a good one there. He made my experience a g I appreciate the knowledge and level of customer service I received from a young man named Derek. You have a good one there. He made my experience a good one. More

Excellent care What a diamond in the rough. A dealer who actually does more than they promise. I could not be happier with my new car or the dealer I purchased it fr What a diamond in the rough. A dealer who actually does more than they promise. I could not be happier with my new car or the dealer I purchased it from. Best Nissan dealer in Dallas or Houston. More