Nissan of McKinney
McKinney, TX
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My wife and I have been NoM customers for decades. We return, as necessary, because we feel we're treated fairly at the front end (i.e., buying) and with the utmost courtesy during post-purchase issues ( return, as necessary, because we feel we're treated fairly at the front end (i.e., buying) and with the utmost courtesy during post-purchase issues (check-ups, recalls, e.g.). Employees at NoM are groomed in customer care. Justin, our service advisor today, lived up to the reputation NoM has come to earn. Justin, polite and professional, took good care of us. More
Everytime I have taken my Pathfinder for service they have always done a fantastic job. Mike and the rest of the service techs go out of their way to treat you right. Excellent! have always done a fantastic job. Mike and the rest of the service techs go out of their way to treat you right. Excellent! More
I have been there 4 times. This time is the worst. They didn’t wash. They didn’t change the remind sticker for the next service date. At the end he wanted to charge me oil change money. I reminded him thi didn’t wash. They didn’t change the remind sticker for the next service date. At the end he wanted to charge me oil change money. I reminded him this is in 2 years free service then he waved it. More
Courteous, quick and reliable. Service rep at Nissan of McKinney, Justin Verde always takes good care. Service dept is friendly.. I have always been able to get my car serviced the same day I set appt. T McKinney, Justin Verde always takes good care. Service dept is friendly.. I have always been able to get my car serviced the same day I set appt. Their waiting room is accommodating for customers as well.. More
Horror of service experience....oil change...part of their scheduled maintenance program...over two hours...was promised in an hour...horrible customer service and professionalism their scheduled maintenance program...over two hours...was promised in an hour...horrible customer service and professionalism More
Always great service from great service advisor Robert G. Robert service my truck for over 5 years. Always happy to make customer feels like Nissan of McKinney is the best and offer the best service. Robert service my truck for over 5 years. Always happy to make customer feels like Nissan of McKinney is the best and offer the best service. More
Great service, in and out as promised and provided a loaner car for the day, notified me as soon as the repairs were completed and ready for pickup loaner car for the day, notified me as soon as the repairs were completed and ready for pickup More
Used the service option on the spot and everything was above the expectations! Tire rotation, oil change and car cleaning were the services down in this visit. Thanks will visit again! above the expectations! Tire rotation, oil change and car cleaning were the services down in this visit. Thanks will visit again! More
I thought the dealership was wonderful, they took time with me (a senior lady) until he gave me the keys to the car. At that point his job was finished with me! I would have liked a little more help with with me (a senior lady) until he gave me the keys to the car. At that point his job was finished with me! I would have liked a little more help with somethings but he was in a hurry. More