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Nissan of McKinney

McKinney, TX

4.2
946 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 946 reviews

November 23, 2020

Customer Service = A1...PERIOD. Good service, nice staff, clean environment, service was fast and the cost of service was less than expected. Thank you all. More

by cclifton110487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Palmer
Nov 24, 2020 -

Nissan of McKinney responded

Thank you for your positive review!

November 21, 2020

My service manager, Robert Gray was great. Worked through the problem and did repaired as promised. Car w as washed when returned and he made sure I understood the bill More

by Michael.letow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Nov 23, 2020 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

November 20, 2020

Olvera was great like always friendly and knowledgeable. Ty he explained y is my light on service comin and have fixed. I will come back because of him. Ty again More

by Levis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham olvera
Nov 23, 2020 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

November 13, 2020

Great to work with handling insurance claim for damaged struts caused by accident. Great follow up. They do good work for me every time I More

by Jofarragut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Miles
Nov 16, 2020 -

Nissan of McKinney responded

Thank you for your positive review!

November 13, 2020

Service was great. However I was told I needed to replace power steering and brake fluid. I declined the $320 recommended work and took it to my mechanic this morning who confirmed showing me neither needed More

by Lovemypathfinder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean, can’t remember started with t
Nov 18, 2020 -

Nissan of McKinney responded

We are sorry to hear about your less than outstanding experience with us. We would like the chance to speak with you further about this. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

November 11, 2020

I came in for one of my free oil changes. Gary took great care of me and got me in plenty of time so I could have time for lunch before a doctors appointment. I think it is nice that you washed the truck too More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Nov 13, 2020 -

Nissan of McKinney responded

Thank you for your positive feedback!

November 10, 2020

Mohamad, Jared and the dealership manager were fantastic to work with and did not do a pressure sell, which was a breath of fresh air for me buying a Frontier from them. More

by brocket63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamad and Jared
Nov 11, 2020 -

Nissan of McKinney responded

Thank you for your positive feedback!

November 07, 2020

The salesman was not helpful at all and they add $1000 to price We weren’t planning on. He dump us on another consultant. We drove over 600 miles to get this Armada . More

by moscelyn1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Clemmons
Nov 11, 2020 -

Nissan of McKinney responded

We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

November 07, 2020

This dealership was very professional! They did not pressure me into anything! They were very through on explaining how the car worked! I would recommend them!! More

by Gram
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Rios
Nov 09, 2020 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Dec 11, 2020 -

Gram responded

Very professional dealership!!

November 04, 2020

Great job and completed quickly. Michael was very professional and kept me updated on what they were doing. I will bring my Nissan back in the future More

by wintersnow8989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
Nov 06, 2020 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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