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Nissan of McKinney

McKinney, TX

4.2
946 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 946 reviews

March 13, 2021

I definitely suggest seeing the Service Advisor Brandon Palmer for servicing your vehicle. He makes sure your being charged the right amount for your vehicle service and continues to give updates on your v More

by Cotognoman16@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon palmer
Mar 15, 2021 -

Nissan of McKinney responded

We appreciate you taking the time to leave us a positive review!

March 10, 2021

Greeted by someone as soon as we arrived. Started process right away. Every one there friendly and helpful. I would highly recommend this place to anyone who wants to buy a car. More

by Lydia10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Efrain Guerrero, Edwin Alvarado, David Benitez
Mar 11, 2021 -

Nissan of McKinney responded

Thank you for your positive review!

March 08, 2021

Went in for another 5k maintenance. Easy to schedule online. Every one is always super friendly, professional and easy to talk with. Justin was great. Got me in and out with as little fuss as possible. More

by gwynethnafe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Verde
Mar 09, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

March 07, 2021

The service was absolutely great!! Donovan was awesome not one of those pushy rye of salesman. All in all I was very satisfied with my experience. More

by gradiz75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donavan Henderson
Mar 08, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

March 03, 2021

I spent hours listening to them trying to sell me extra service agreements then when I picked up my car they didn't even check the air pressure in my tire. I told them to check it. It had 22 lbs of air. Th More

by tsoftail96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edgar. Geneva
Mar 08, 2021 -

Nissan of McKinney responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

February 28, 2021

This was my second time working with Dakin and just like before the service and his customer service was wonderful. Hes always honest about which work I should get done to my vehicle. More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dakin Davis
Mar 01, 2021 -

Nissan of McKinney responded

Thank you for your positive review!

February 22, 2021

We made an appointment ahead of time and planned on looking at two vehicles. We test drove one and then wanted to test drive the second and waited over an hour for them to change a tire on it. While wa More

by jsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Geneva
Feb 25, 2021 -

Nissan of McKinney responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

February 21, 2021

Excellent great service. Every time I come I see my boy Robert gray he always take care of me! The dealership has great customer service very nice speak to you and everything! More

by marquise.elam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Feb 22, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

February 14, 2021

Quality customer service for sure: kind, polite and knowledgeable about the services needed. Another gentleman helped me as the person I normally would have used was already off; however he provided gr More

by gfreckles60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin V.
Feb 15, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 11, 2021

Very professional and friendly. Thank recommend Nissan of McKinney to anyone. Excellent service. Every time I take my car for service, I’m always happy with their professional attitude More

by isoldarojas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Palmer
Feb 15, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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