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Nissan of McKinney

McKinney, TX

4.2
946 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 946 reviews

May 19, 2021

Been using McKinney Nissan since we moved to Texas 12 years ago. The service dept is the best. My service advisor, Robert Gray is truly the best service advisor I have ever worked with. Friendly, cour More

by Gbnjb23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gray
May 20, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 16, 2021

My salesman Peter Sayroo rocks. He does not pressure you and I told him what had to happen for me to trade and he did it. He is so polite and really cares about his customers. More

by Lou
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Sayroo
May 17, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 13, 2021

On point..I would recommend a family member or friend. Customer service excellent, friendly, any question asked they answered honestly and simple and great price for My awesome 2019 Nissan Maxima platinum More

by trudiek10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas Brett Zacharian
May 17, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 12, 2021

We needed an oil change and to check out the noise the brakes were making. They explained that the brake noise was due to an error they had made and corrected it at no charge to me. I never would have k More

by Agtun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
May 13, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 12, 2021

Have used this dealership for my last 3 cars. Always very nice and courteous. Kevin Abrams did an awesome job taking care of our needs. More

by L&BDavis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Abrams
May 13, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 11, 2021

Kevin Abrams was the salesman I worked with while shopping for a new Nissan for my wife. Kevin was very helpful & knowledgeable of what I wanted. Kevin’s expertise gave me the confidence I needed whe More

by tw_hall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Abrams
May 12, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

May 08, 2021

I had an appointment for an oil change and tire rotation. It still took an hour and 45 minutes. Way too long. Make sure you have time if you wait. More

by txtech1997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
May 12, 2021 -

Nissan of McKinney responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

May 12, 2021 -

txtech1997 responded

Also, when I bought my car, I was told by my sales guy Donovan that the car came with synthetic oil and that my free oil changes would be synthetic as well. So when I showed up for my appointment, they said the free oil change was only the regular oil, so I had to pay $20 plus tax for the blend. I tried getting a hold of Donovan for weeks before my appointment and he never returned an email. Poor experience.

May 06, 2021

I really appreciate the service staff at Nissan McKinney! They are extremely helpful and make the process easy for me. The service department at Nissan McKinney is why I keep getting vehicles there. More

by melody _kamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon and Richard
May 10, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 02, 2021

The sales and service personnel at this location are professional and caring. Great staff, great service. This is a good place for people who want to purchase a new car More

by Tanviet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheu tijani
May 03, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 01, 2021

Awesome service. Everyone we delt with so friendly. Will definitely do business here. This is a great dealership all the way from sakes, finance, and service. More

by Janet1557
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Riffe
May 03, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

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