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Nissan of McKinney

McKinney, TX

Overview
Reviews
Vehicles
4.2
946 Reviews
Call Dealership (469) 919-5544

3800 S Central Expy

McKinney, TX

75069

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Showing 946 reviews

May 27, 2021

Services excellent kudos for justin nice and professional customer services he care about the clients i m so satisfy with my services that day thankyou More

by Oscar_9905@msn.com
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
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May 28, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 26, 2021

The internet salesman was slightly rude and not forthcoming with requested information. I was trying to communicate with both him and my bank and he appeared put off because I told him that I alrea More

by deedee758402003
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Internet salesman
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Jun 01, 2021 -

Nissan of McKinney responded

Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

Jun 02, 2021 -

deedee758402003 responded

Tried contacting the the dealership and left several messages. I even attempted to purchase another vehicle that that was newly listed, only to be greated with the same nonsense. The 1st day I called for Mr. Kelly, I was intercepted by a Julian, whom I first spoke with about the vehicle. I had my husband to call him back, only for him to be intercepted by a Mr. Wise. They discussed and shared information. Mr. Wise didn't respond to something he was supposed to had been checking on in regards to the service of the vehicle. Day two I again call and leave another message for Mr. Kelly. I then reach out to Mr. Julian and Mr. Wise whom are both not at work this day. Mr. Wise reaches out to my husband who's at work so I reach out to Mr. Wise. We discuss details and I give him all the information to send over for a purchasing order to my bank. Hours later still nothing. I call my bank and nothing. I finally get Mr. Wise whom then proceeds to tell me that Julian told him that I could only finance with them. I told him that was a bogus move. I was then contacted by a Jennette in which I had to relay all of this same information to her, who in turn calls back with that same bogus story. NO DEALERSHIP WILL EVER BULLY ME ON HOW I CHOOSE TO PURCHASE A VEHICLE. I SEE THAT THE PREVIOUS REVIEWS WERE CORRECT.

May 25, 2021

We had a very nice experience in purchasing our new car. Kevin was very knowledgeable and such a big help with showing us all the electronics. More

by Joedoncaves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Abrams.
Report | Print
May 26, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 25, 2021

We alway have a great experience. Justin is great at what he does and is alway so friendly. All the repair are always done in a timely manner as well. More

by Hnjohnson1125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
May 26, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 23, 2021

The sales rep, was patient and very knowledgeable. He asked what we wanted and got it for us. Each employee we spoke with was helpful. More

by jsa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Manning
Report | Print
May 24, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

May 22, 2021

Great service and big ty to Abraham Olvera fo service and professionalism. I will always come back because of him. Ty Abraham For you service.I hope you supervisor reward you. More

by Levis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abraham Olvera
Report | Print
May 24, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

May 22, 2021

SALES PERSON WAS VERY KNOWLEDGEABLE AND DIDN'T WASTE OUR TIME. I WOULD RECOMMEND THIS DEALERSHIP TO MY FAMILY AND FRIENDS. STAY SAFE AND BLESSED More

by walkerlee0652
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
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May 24, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

May 21, 2021

Waited for quite awhile in the garage bay like I was an inconvenience. I was told to come in because they were not very busy. Car was done fo awhile and could not find service advisor anywhere. More

by Billings4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abraham
Report | Print
May 26, 2021 -

Nissan of McKinney responded

Thank you for your feedback. We never want a customer to feel ignored while visiting us. We would like to speak with you about earning back your trust. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

May 21, 2021

Service Center is Top Notch! For 7 years Robert Grey has taken care of both our Altima’s. Quality service by the technicians and Robert manages any thing we need! More

by Richard&Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Grey
Report | Print
May 24, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 21, 2021

I have very good experience with service department, Robert Gray is very knowledgeable very Knowledgeable and friendly,He goes above and beyond to help the customer More

by shahinrossoukh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Report | Print
May 24, 2021 -

Nissan of McKinney responded

Thank you for your positive review!

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