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Nissan of McKinney

McKinney, TX

4.2
946 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 946 reviews

August 14, 2021

Great sales guy, a decent vehicle for the bad time More

by Txdodgegrl04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Thomas
Aug 18, 2021 -

Nissan of McKinney responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

August 12, 2021

This dealership is very professional and attentive to what you need my service advisors Robert Gray absolutely outstanding. I’ve been working with him for many many years to take care of my Nissan absol More

by Birdman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Aug 12, 2021 -

Birdman responded

Came in for an oil change and my service advisor Robert Gray is professional and always gives proper care to my vehicle and concerns. His customer service is outstanding!

Aug 13, 2021 -

Nissan of McKinney responded

Thank you for your positive feedback!

August 11, 2021

Very friendly staff and helpful! Listen to my concerns. Fast and helpful. More

by Tburlene11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gray
Aug 12, 2021 -

Nissan of McKinney responded

Thank you for your positive review!

August 10, 2021

Very good sales and service! Friendly and helpful!! Reasonable and fast More

by Pstauffer10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac B
Aug 11, 2021 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

August 10, 2021

This place is usually great in service. I went in for an Oil Change and they told me I needed a bunch of other things which I Ok’d a few and declined a few. When I got in my car there was a sports drink bot More

by Mikepr6975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not Sure The Name
Aug 11, 2021 -

Nissan of McKinney responded

Mike, thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

August 05, 2021

Had wait drop car off and wait at check out to pick car because there and wait the person return rent to it was awful More

by Laura Weaks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know name wasn’t there when I pick up my car
Aug 06, 2021 -

Nissan of McKinney responded

Hello, Laura. We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service took longer than expected. We would love to see what we can do to earn back your trust. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

August 03, 2021

Great no pressure salesman listen to my needs along with finance exceeded my expectations will recommend this dealership. More

by akhead87
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Saxton Chris in finance
Aug 04, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

August 03, 2021

My service advisor Thallon was awesome. Great service, got me out quickly, and was very attentive with his job. More

by chowderhead458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thallon,
Aug 04, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 29, 2021

This instance of the service was not to the level as proper explanation was not done On type of replacements done or services rendered . And the link for additional services is not in line with the actu More

by Ganesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No comment
Aug 02, 2021 -

Nissan of McKinney responded

Ganesh, customer service is our top priority and we want to see if we can address your issue. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

July 28, 2021

Excellent service. Salesman was courteous and extremely helpful He was quite knowledgeable and extended his exercise to assist us. Vehicle was washed for us and delivered is time More

by luerabilesl36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Jul 30, 2021 -

Nissan of McKinney responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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