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Nissan of McKinney

McKinney, TX

4.2
946 Reviews

3800 S Central Expy

McKinney, TX

75069

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Showing 946 reviews

February 14, 2022

Customer Service is bad. Service advisors are rude and we don’t get what we pay for. More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kabin Castillo
Feb 16, 2022 -

Nissan of McKinney responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience, Shawn. Thank you for taking the time to provide us with this feedback. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

February 13, 2022

I like Nissan due to their Efficient, responsive, prompt, polite, thorough job. They did great More

by Sondaeeranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
Feb 14, 2022 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

February 12, 2022

I went to see Certified pre owned car which was priced at $24500 online. When i went there I met the smart executive who tried to add $6000 to make this car certified. I said $24500 is the certified price More

by Sharad gupta
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin
Feb 16, 2022 -

Nissan of McKinney responded

Hello Sharad, and thank you for bringing this to our attention. At our dealership, we pride ourselves on straightforward, no-nonsense, and transparent dealings with our clients. It is discouraging to hear about your situation and we would like the opportunity to try and regain your trust in our business. At your earliest convenience, please contact our General Manager, David Kelley at (469) 634-4865.

February 08, 2022

I was able to come in without an appointment and great customer service as always More

by Pvelasquez73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thallon pitchure
Feb 09, 2022 -

Nissan of McKinney responded

Thank you for your positive feedback!

February 02, 2022

My daughter’s 2020 Sentra had a sensor malfunction I My daughter’s 2020 Sentra had a sensor malfunction I took the car to you dealer to repair and find out the problem Your technician told me it was a More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No idea
Feb 07, 2022 -

Nissan of McKinney responded

Jose, we want to extend our sincerest apologies concerning the issues that you have faced. We pride ourselves on maintaining the highest quality standards for our customers. We hope that you will give us the opportunity to discuss this further with you. At your earliest convenience, please contact our Fixed Operations Manager, Gary Clinton, at 214-491-6500.

January 31, 2022

Did not try to sell me on a car I didn’t want/couldn’t afford, worked with me on price! More

by bp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris, Nick
Feb 02, 2022 -

Nissan of McKinney responded

Thank you for your positive feedback!

January 30, 2022

The dealership is very clean and all the employees are very friendly. There is plenty of space to wait and spread out from others. More

by Gdodson63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Jan 31, 2022 -

Nissan of McKinney responded

Thank you for your positive review!

January 29, 2022

As far as car buying experiences go it rates roughly the same as any other. I don’t know if anyone that enjoys spending hours they’ll never get back, but I guess leaving with a reliable vehicle is it’s own More

by Bonny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvarado
Jan 31, 2022 -

Nissan of McKinney responded

Thank you for your positive feedback, from all of us here at Nissan of McKinney!

January 28, 2022

I always take my two Altimas to this dealer for service and/or repairs. I have always received excellent service from Robert Grey, the super tech! I am hoping that he will be there for long time to come. More

by Len
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Grey
Jan 31, 2022 -

Nissan of McKinney responded

Thank you for your positive feedback!

Jan 31, 2022 -

Len responded

The truth has to be told.

January 26, 2022

Nissan of McKinney does an excellent job getting you in and out of the service department. More

by shelly.goldstein56@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
M/A
Jan 27, 2022 -

Nissan of McKinney responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

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