Nissan of McKinney

Friendly and helpful staff. Salesman Chris Saxton made sure that all our questions were answered. Salesman Chris Saxton made sure that all our questions were answered. More

Rip off. Sold me a car they said was never in an accident but it was. I am not a mechanic so I didn't notice until after I bought the car. The knew because th Sold me a car they said was never in an accident but it was. I am not a mechanic so I didn't notice until after I bought the car. The knew because the changes the battery and tires and the damage was right there! There is no way they missed it unless they were blind. They did not disclose the truth. Just like selling a house the owner is responsible for disclosing ALL issues , so are car dealerships - even when sold "as is". This dealership lied and will not fix the issue. I am a single parent, nurse and veteran - they don't care. More

My service tech was great but very disappointed that I bought the car only two months ago and had to pay $250 for a new battery. For a certified vehicle where they charge extra for it to be certified you bought the car only two months ago and had to pay $250 for a new battery. For a certified vehicle where they charge extra for it to be certified you would think it would come with a fully charged battery. I was stranded at work, after a long week of teaching had to tow, pay for an Uber and then pay $250. Very disappointed and not to mention that was pretty much all I had left for gas and food for me and my kids until pay day in three weeks. Was not expecting that expense already. I’m disappointed in myself for trading my vehicle for this one. More

They treated me like a queen while I waited for my car to be serviced. They even shuttled me to a restaurant that was nearby and back when I was done. My car looked beautiful when it was done all clean and s be serviced. They even shuttled me to a restaurant that was nearby and back when I was done. My car looked beautiful when it was done all clean and shiny. They did an excellent job. Will go there to buy my next vehicle absolutely.! Brandon and everyone I dealt with in the service department were excellent very helpful to me. Thank you Nissan of McKinney for having such wonderful service! More

Michael service tech is amazing! Very great customer service and the car greeters as well! Very great customer service and the car greeters as well! More

They never answer the phones for service and when they did answer I was put on hold 4 different times. Their customer service has gotten horrible. I’ll probably go to different dealership from now on. Mik did answer I was put on hold 4 different times. Their customer service has gotten horrible. I’ll probably go to different dealership from now on. Mike the service mgr was help when I finally got pissed and asked to speak to the manager. This is the 2nd time we have had trouble with service. Last time they lost our work order. More

The service department at Nissan of Mckinney is great. You should ask for service adviser Justin Verde. He is straightforward and will give you recommendations as to what service is actually needed. He us You should ask for service adviser Justin Verde. He is straightforward and will give you recommendations as to what service is actually needed. He used to be a mechanic and will review your car before any recommendation is made. He will also give you the best price available. There is no hidden fees or other add ons . All work is inspected and he will verify the work was performed. He will really take care of his customers. More

The service reps are always nice and professional. They make you feel like they really need and appreciate your business. Their prices are competitive as well. The Shuttle driver was very polite, and They make you feel like they really need and appreciate your business. Their prices are competitive as well. The Shuttle driver was very polite, and friendly. More

Justin V. was very helpful and kept me informed about the status of my vehicle & the recall work I had them do was very helpful and kept me informed about the status of my vehicle & the recall work I had them do More

Nissan of McKinney always provides reliable service. Today my car was serviced quickly and efficiently, Today my car was serviced quickly and efficiently, More