Nissan of McKinney

Little wait time. Staff was excellent. My representative was very helpful and informative. I believe his name was Stanton. Staff was excellent. My representative was very helpful and informative. I believe his name was Stanton. More

Justin helped me today. He was pleasant and efficient. I felt well-served. Good job all around. He was pleasant and efficient. I felt well-served. Good job all around. More

March 25, 2023 I don’t normally write reviews. My vehicle purchase was a wonderful experience! Mostly due to the awesome salesperson. Thank you Jerry Gunn! Blessings to you! My vehicle purchase was a wonderful experience! Mostly due to the awesome salesperson. Thank you Jerry Gunn! Blessings to you! More

Walked us through process from start to finish and everything matched up at the end with great customer service through and through everything matched up at the end with great customer service through and through More

Awesome experience yesterday at Nissan McKinney. Most of our transaction was handled over the phone without any hassle. Nick met us on arrival and our experience was quick and flawless. The whole Most of our transaction was handled over the phone without any hassle. Nick met us on arrival and our experience was quick and flawless. The whole team were professional and courteous. More

I was ready for a new to me car They had a Jeep Overland that I had spotted online I came in ready to trade and Dennis made the process easy With all the tech on this vehicle I opted for the exte Overland that I had spotted online I came in ready to trade and Dennis made the process easy With all the tech on this vehicle I opted for the extended warranty I feel like I got a fair price for my trade in and a great price on my new Jeep I would definitely trade with them again! More

I had a terrible experience with this dealer. They added a warranty to the price worth roughly $1K. I refused to send my paystub which was needed to finalize the deal. Julian promised to remove i They added a warranty to the price worth roughly $1K. I refused to send my paystub which was needed to finalize the deal. Julian promised to remove it (I even had text messages as a proof). I sent the paystub and they refused to remove the warranty and said it was a part of the price. Terrible experience buying my first car. They also charge hefty dealership fees etc. Avoid this dealership! They will lure you with attractive prices and then try to rip you off at the end. I would give 0 stars if that was an option More

I had a great experience with Ali. He was friendly, professional, and courteous. I got the car I wanted at the right price. He was friendly, professional, and courteous. I got the car I wanted at the right price. More

The dealership was easy to get to and the staff was kind and courteous. The staff explained everything in detail and was very knowledgeable! They were also not pushy. I hate that!! and courteous. The staff explained everything in detail and was very knowledgeable! They were also not pushy. I hate that!! More

Hello. I am rather disappointed with my new car. I just got it Monday evening and I noticed some scuffs or missing paint from the drivers side mirror. It wa I am rather disappointed with my new car. I just got it Monday evening and I noticed some scuffs or missing paint from the drivers side mirror. It was dirty and unwashed when it was delivered to me. I was told it is good on gas mileage but when it arrived to me it only had about 44 miles on it and wasn't even near a full tank of gas and I know the salesman filled the tank up 2/28/2023 when I went and signed my contract but I couldn't take possession of the car that night because I didn't have a ride back home. The salesman did deliver my car to me on Monday 3/6/2023 but he made me feel like it was an inconvenience. Also, I wasn't educated on some of the features. It was a rushed sale. I don't know how to use the cruise control and can't figure it out. The floor mats weren't installed or placed in their spot so I had to drive with that paper on the floor board and it was hard due to my arthritis and foot issues. I don't want aware the mats were in my trunk. Then the complimentary gift I was told I would get , supposedly was available but the salesman acted like it wasn't a big deal and like I was being an inconvenience wanting it. I noticed I was asked to take a picture with my salesman but my picture was not posted online like other customers. Then the finance manager Kevin never responded to me about an add on package. Honestly; my experience with this dealership has not been good or one to brag about. I've had several offers literally the next day and was told I could back out of my contract since I hadn't taken possession of the car but I didn't have the time or energy to deal with that. Overall, I felt like an inconvenience in this whole process and like a burden. I was rushed in and out and no follow up. And now I'm seeing the car is not fuel efficient and that's what is being stated to customers. I'm past half a tank and there's only 122 miles on the car. That's not right. Plus I don't know how to get my free Sirius XM radio for 3 months I had to ask about that it wasn't told to me. When I asked I was told yes you get it for 3 months but I don't know how to get it. I don't know how to use my remote starter. I'm just completely dissatisfied with my whole purchase. More