Nissan of McKinney

Great customer service in the service department! Also a very nice waiting area. Everyone there is very friendly. Also a very nice waiting area. Everyone there is very friendly. More

Everyone was so polite and helpful especially Dennis Boyd and Nick in finance. They both explained every very clearly. and Nick in finance. They both explained every very clearly. More

They sold the car we were purchasing with/for our 18-year-old after we had begun financing!! I was in contact with Michelle Montoya with Nissan of McKinney Used Cars Sale, beginning at 12:30pm on 18-year-old after we had begun financing!! I was in contact with Michelle Montoya with Nissan of McKinney Used Cars Sale, beginning at 12:30pm on Aug-15. We made an appointment for 6pm to test drive a car, arriving about 40min. early. We arrived, test drove the car, negotiated the price, and filled out the credit application (which took seemingly too long to process), only for Geneva (Used Sales Mgr) to return and tell us it took too long because they just sold that car and she was trying to find us another one. Again, I had a very excited 18-year-old that was immediately crushed when they sold this car out from under us. Their explanation was that it was an internet sale, when IN FACT, and in hindsight, the deal was going on right behind us when my son told me another customer was driving the car we were planning to purchase. I told him “Surely they would not do business that way"... but they proved me wrong, just waiting to see who they were going to get the greater sale from. I don't know how these people sleep at night. Avoid this place at all costs. Their business ethics are beyond reprehensible. More

Joseph Garcia was excellent. Knowledgeable, kept me posted with the progress of my car and handle my issue immediately. Knowledgeable, kept me posted with the progress of my car and handle my issue immediately. More

My experience with Nissan McKinney this weekend was outstanding due to the service and care I received from Serena, my Service Advisor. She was extremely professional, courteous and cared about my time outstanding due to the service and care I received from Serena, my Service Advisor. She was extremely professional, courteous and cared about my time and how much I was spending. She took extra care to get me shuttle service home and back to the dealership for pick up. She was very knowledgeable about my Nissan and recommended service that I found helpful. I will definitely be back to service my Juke and request Serena for assistance. She stands out from my experience at other dealerships. Great experience! More

Mike Riffe my service advisor kind and effective as always, Texas state inspection passed, oil and filter changed, car washed clean, good coffee in the waiting area, clean restroom - this is my kind of always, Texas state inspection passed, oil and filter changed, car washed clean, good coffee in the waiting area, clean restroom - this is my kind of a dealership. More

I received great service and was back on the road within a hour and half on a busy Saturday. Thanks for all you do!! a hour and half on a busy Saturday. Thanks for all you do!! More

My sales person and finance manager were both outstanding. Low pressure environment, willing to help, and truly wanted my business. Thank you! outstanding. Low pressure environment, willing to help, and truly wanted my business. Thank you! More

Monty, my sales person was very professional and helped find the best price for the vehicle I bought. He was responsive to every request we had and a few times brought in another team member to help me. Th find the best price for the vehicle I bought. He was responsive to every request we had and a few times brought in another team member to help me. The difficulty I had was with the finance representative who would not take "NO" for an answer when he tried to sell me an extended warranty. More

Took care of my car by replacing the battery in record time. Courteous shuttle driver! time. Courteous shuttle driver! More