Nissan of McKinney

Bought a brand new Rogue SV on 9/4/2023. The process was as usual but very disappointed about the car was not washed and lots of rain residual. Talked to the sales rep, he asked me to remov The process was as usual but very disappointed about the car was not washed and lots of rain residual. Talked to the sales rep, he asked me to remove the rain residual by myself. I will expect my brand new car be washed before handing it to me More

Got maintenance done here every time . Great customer service. Fast and consistent . Most importantly honest. Great customer service. Fast and consistent . Most importantly honest. More

They have misdiagnosed the issue for our Nissan NV 3 or 4 times. Our van sat from Monday morning until Friday evening, because the service department stated that there was nothing wrong with our van. By Thur times. Our van sat from Monday morning until Friday evening, because the service department stated that there was nothing wrong with our van. By Thursday night, there indeed was a problem. This is not the 1st time this has occurred with this same service department, however, this was a totally different issue. They need to be more thorough. We wouldn't be bringing this van if there wasn't a problem. Also, they did not issue us a loaner vehicle during all of this waiting time. Unacceptable. We have this NV because its necessary for whole family on a daily basis. More

The service department had poor communication and my bill was than was estimated to me the service tech. was than was estimated to me the service tech. More

Always remarkable service. Dealership is clean. Nice waiting area. Good communication about status. Knowledge service advisors, never feel pressured or upsold. Dealership is clean. Nice waiting area. Good communication about status. Knowledge service advisors, never feel pressured or upsold. More

This dealership lacks attention to detail and overcharged is not transparent with their pricing. Very uncomfortable buying experience. is not transparent with their pricing. Very uncomfortable buying experience. More

A pleasant buying experience due to the fact that Alex, our sales associate, knew his product very well. our sales associate, knew his product very well. More

Not the best dealership that I can say. I had a bad experiences. They would not even honor the price they had listed on their website.l and Finance team was just plain horrible. The sales g I had a bad experiences. They would not even honor the price they had listed on their website.l and Finance team was just plain horrible. The sales guy was nice but there is not much he could so on any aspeccts. More

DO NOT BUY HERE unless you want your time wasted. I felt that I wasted my time and got my hopes up only to have Nissan of Mckinney try to scam me out of additional money that I never intended on spen I felt that I wasted my time and got my hopes up only to have Nissan of Mckinney try to scam me out of additional money that I never intended on spending with the addition of outrageous fees. STAY AWAY unless you want to deal with an untrustworthy dealership. When I found the car I had been looking for at the right price on Autotrader from Nissan of Mckinney, I was ecstatic. I called right away, spoke with Dennis Boyd, who throughout the day, answered my questions and even sent me a video of the vehicle. I was ready to buy! I asked for a finalized quote to be sent so we could start the purchase. The advertised price was $19,998. Right in my budget. It was perfect. However, the quote was for $24,219.46. WOW! I couldn’t believe it. You may be asking yourself if taxes really have gone up that much? Nope…It was a bait and switch. They added a “recondition” fee of $2,295, and a fee for $149.00 for something called “Consumer Services…” And then taxed the fees on top of that..! There were no mention of either of these fees in their ad on Autotrader. More

dissatisfied! took my Pathfinder to get the back door tailgate fixed to operate properly to open and closed. I was told a spindle needs to be replaced which has n took my Pathfinder to get the back door tailgate fixed to operate properly to open and closed. I was told a spindle needs to be replaced which has nothing to do with operating the door to open and close. the back door is still doesn't open up using my keyfob, pressing the button from the door and pressing the button by the dashboard go figure. More