Nissan of McKinney

Before leaving, they go over the survey that you will receive and tell you how to rate them and what answers to choose. It is quite condescending. As well as I was told a price of an add on when I was lo receive and tell you how to rate them and what answers to choose. It is quite condescending. As well as I was told a price of an add on when I was looking at a truck, since I said it was a non-negotiable and something I wanted. The Nissan System was down that day and was told a price and that it could easily be added on. I called and was told a completely different price. When I messaged the salesman, he claimed he never said that. I had someone with me, it was very clear he just wanted the sale and just said a number. The way he responded was rude. It just reminds people why they absolutely hate buying cars and salesman will do or say anything. Update! After leaving this initial review I was contacted by Nissan saying that they would be honoring the original price of the sports bar. Then I was contacted by finance about completing a new survey and in return I would get it for free (I have attached the text thread). After completing the survey as requested, the dealership changed their stance. Despite fixing the survey, they claimed it was irreversible and gave the promised sports bar to someone else. Frustrating and disappointing experience overall. More

We had a good experience. Friendly staff. They were knowledgeable and very helpful. Would recommend. Friendly staff. They were knowledgeable and very helpful. Would recommend. More

Brian my service guy is the best! Very helpful and handled any thing I asked. Definitely a keeper Very helpful and handled any thing I asked. Definitely a keeper More

I appreciate the communication and understanding with my busy schedule! They made the buying process easy and the communication was great. Honesty and integrity top notch! busy schedule! They made the buying process easy and the communication was great. Honesty and integrity top notch! More

Service has been extremely poor with quality. So if your purchasing a car, beware of the follow through after warranty. So if your purchasing a car, beware of the follow through after warranty. More

It was a nice visit y with plenty of room to sit and wait while they quickly worked on my car. while they quickly worked on my car. More

My service adviser Sarena is amazing. Great communication every step of the way and she got my Titan done a day early! She got me a loaner because my vehicle needed a $10k warranty repair Great communication every step of the way and she got my Titan done a day early! She got me a loaner because my vehicle needed a $10k warranty repair and even put me in an Uber to get me home and back to the dealership while the service department was diagnosing the problem. I'll be going back to Sarena at Nissan of McKinney for all my service needs! Thank yous to Sarena and the service department! I strongly recommend taking your Nissan here for all your service needs! More

Michael Rife provided excellent service as always providing all the details of work needed on my 2009 Altima. providing all the details of work needed on my 2009 Altima. More

Everyone was extremely helpful. They even got a wheelchair for me and were very expedited in getting me in and out in 2 hours. They even got a wheelchair for me and were very expedited in getting me in and out in 2 hours. More

The car buying experience was almost pleasant. The salesman was willing to listen and deal with us. The salesman was willing to listen and deal with us. More