Nissan of McKinney

Convenient location Easy to find Courtesy of staff Attentive of client needs Assistance of saleperson staff Attentive of client needs Assistance of saleperson More

The Service Department is a great place to bring your vehicle. Friendly staff, very nice dealership, and they have free popcorn and drinks for you and your kids! It’s very welcoming there! vehicle. Friendly staff, very nice dealership, and they have free popcorn and drinks for you and your kids! It’s very welcoming there! More

Daniel and Kevin made the whole process very easy and efficient. Would recommend Nissan McKinney. Thank you. efficient. Would recommend Nissan McKinney. Thank you. More

I recently took my car to Nissan McKinney for maintenance, and I was really happy with how it went. They were quick, got the job done well, and didn’t try to push any extra services on me, which maintenance, and I was really happy with how it went. They were quick, got the job done well, and didn’t try to push any extra services on me, which I really appreciate. It was just a smooth, hassle-free experience. I’d definitely go back next time my car needs work. More

Not happy with the service department. The manager was supposed to go over everything on the GPS, never saw him had a man that didn’t know about the GPS.to help. The manager was supposed to go over everything on the GPS, never saw him had a man that didn’t know about the GPS.to help. More

I’ve had an issue with my car since I got it. Nobody has looked into it or listened to me. Nobody has looked into it or listened to me. More

We had a great experience at Nissan of McKinney. Our sales person Alex Clenney was so amazing! Everyone at the dealership that we spoke with was very nice and professional. We felt valued as cust Our sales person Alex Clenney was so amazing! Everyone at the dealership that we spoke with was very nice and professional. We felt valued as customers. N. Jones More

It is recommended better than Richardson location time is matter they give service quick and Fix it right matter they give service quick and Fix it right More

My Frustrating (and Surprisingly Hilarious) Day at the Dealership: What They Didn’t Expect! So today’s dealership trip was a whole experience, and I thought I’d share not just the frustrating parts, bu Dealership: What They Didn’t Expect! So today’s dealership trip was a whole experience, and I thought I’d share not just the frustrating parts, but a little bit of the funny too. I checked in as a nice, white-haired woman dressed in business clothes, carrying my laptop and all my work materials because I expected to be there for a while. I had scheduled the repair for a VVTi tube gasket, and I was prepared to work while they took care of it. About an hour into waiting, the service guy tells me they found a transmission leak and, surprise surprise, it wasn’t covered under my warranty. Red flag #1. The thing is, I knew they were lying—we had just had the car serviced the day before to replace the fluids, and there was no leak then. I politely refused the repair, fully knowing something shady was going on. When I asked for my car back, they hit me with the classic “Oh, there’s a $99 inspection charge.” Well, that’s when the nice, sweet, white-haired woman in a dress transformed into an entirely different person. The more this dishonest service guy insisted that I had to pay for their bogus inspection, the louder and angrier I got. Eventually, I was full-on screaming that I knew they were lying and just wanted my car back! They sent me a photo of the so-called leak, and the bright red transmission fluid looked way too fresh—like it had just been smeared there. Finally, the service manager comes out (after we’d been waiting all day for a call from him), saying he “didn’t have time to call Bill” but wanted to find a solution. I told him, “I just want my car back. Call my husband and work it out.” He finally agreed, told the service guy to return my car, and guess what? My car had magically been taken to get washed—probably to wash off the “leak” they’d faked. As I was leaving, the manager, Justin, followed me out and suddenly offered to repair the “leak” for no charge, after seeing my service records. I told him to call Bill and left. I took my car straight to the oil change place we always use, and after a thorough inspection, they found zero signs of a transmission leak! Moral of the story: Be your own advocate. Ask questions. Get second opinions. And don’t be afraid to turn into a different person when you know something isn’t right! More

Service department is ok, they charge for coffee and water which is kinda weird. Had to wait much longer than what they told me when I made the appointment, and they do not send text updates like I get water which is kinda weird. Had to wait much longer than what they told me when I made the appointment, and they do not send text updates like I get from the Jeep dealership. They also gave gave a $$ estimate on a seatbelt replacement, which I’m pretty sure the manufacturer doesn’t charge for since it’s an essential safety item, (like on recalls) 🤷🏻‍♀️ I ordered an OEM replacement online and will do it myself for 1/10th of the quote. The sales guys were friendly, we chatted about Xterras coming back in 2025 More