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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

4.1
3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

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October 18, 2022

I always receive great customer service here, I will continue to come back. Thank you Nissan More

by MEEKAMCGINTY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 21, 2022 -

Nissan of Lithia Springs responded

Meekamcginty, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! We look forward to your next visit! Take care!

October 18, 2022

Would recommend for customer service but not for service. Had to take certified pre-owned car back twice for brake/rotor issues (within a month of purchase). It was fixed thanks to the GM but I was also prom More

by India Maxwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Richardson
Oct 21, 2022 -

Nissan of Lithia Springs responded

Hi India Maxwell, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to Voncella McGrady Customer Care Manager at (770) 674-6080 at your earliest convenience and we will do our best to resolve this with you.

Nov 02, 2022 -

India Maxwell responded

Hello! I called today and didn't hear an option for customer service. I pressed 5 for the receptionist and it rang until a voicemail picked. You all can give me a call if that is easier. I'm sure there is a record of sorts right?

October 17, 2022

I have no problem with the Service Department Chad did everything to ensure I was satisfied. More

by HOLMESVY8
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 19, 2022 -

Nissan of Lithia Springs responded

Holmesvy8, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Oct 19, 2022 -

HOLMESVY8 responded

I didn't rate Chad on the Quality of work and the Pricing. Chad did not service my vehicle nor does he set the pricing. He did offer a discount which I'm grateful to receive. I would like the dealership to wash my vehicle after service maintenance. That's a feature at other dealerships.

October 17, 2022

Customer service was great Service tech was great. Not happy the price went up almost 30.00. More

by NAYBABY39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 19, 2022 -

Nissan of Lithia Springs responded

Hi Naybaby39, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2022

The appointment time only means to be there both times i was there almost 3 hours and the problem was not fixed... But thats my problem to deal with.the people were very kind and listened to me cry.... More

by BABYSTUF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone
Oct 18, 2022 -

Nissan of Lithia Springs responded

Hello Babystuf, thank you; we appreciate your feedback! If you have any further questions, please give Voncella McGrady a call at 770-254 4777. We're always happy to help! We are always more than happy to assist you if anything else comes up. Take care!

October 16, 2022

The service tech recommended replacing a part based on my description of an issue before performing a full diagnosis to validate the problem and identify other potential issues. More

by EWGRANT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny
Oct 18, 2022 -

Nissan of Lithia Springs responded

Hi Ewgrant7, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to RonStone our service manager at (770) 674-6080. We look forward to hearing from you.

Oct 18, 2022 -

EWGRANT7 responded

I had the bad experience and yet your response is for me to reach out to the Service Manager versus him reaching out to me. This is confirmation for me. No thank you and I definitely will not recommend family, friends or strangers to your dealership

October 14, 2022

17 days rental charges to change my oil and dent bumper. No one calls back except salesman for a sale. . More

by LEIGHAS_MOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad3 Chelsea0 Meeches3 Justin5
Oct 18, 2022 -

Nissan of Lithia Springs responded

Leighas_mommy, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to- Ron Stone our service manager at (770) 674-6080. We look forward to hearing from you.

October 14, 2022

Amazing customer service! If you ever need help just go see chad! Will get you right! More

by NISHA2819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad
Oct 18, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 14, 2022

My experience was excellent. They are such an amazing workers . I was treated like a Queen. The way a customer should be treated. Thank you Nisson you are all the best. Love More

by healthyhart1@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stroud, Andrew Shaw, Byron Fullove, Ron Stone, Paul Phillips
Oct 17, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you so much again for your feedback! We hope you have a great day!

October 14, 2022

I had a very nice experience at this Nissan location. The service was good. Thank you More

by EBWESTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Moran
Oct 17, 2022 -

Nissan of Lithia Springs responded

Ebweston, thank you for your kind words and this wonderful review!

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