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Nissan of Lithia Springs - Service Center
Lithia Springs, GA
3,233 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,233 Reviews of Nissan of Lithia Springs - Service Center
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April 10, 2020
the actual sales experience itself was great. However everything after that has been awful the sales person told me i woukd get a certain number of tanks of gas. I only got 2. I went to get my second everything after that has been awful the sales person told me i woukd get a certain number of tanks of gas. I only got 2. I went to get my second of my 8' oil changes I am supposed to get and i was told to pay 54.00 and I was told a manafwr would call me to settle this matter but that was of course a week ago and I havent heard anything yet. More
by LYDIADAVIDASMITH
Verified CustomerEmployees Worked With
Adrian Bryant, Delvin Richardson, Will Washington, Jaleesa Carter, Maurice Calhoun, Trayvain D. Morrell, Brennon Nichols
April 10, 2020
Warranty information was add to my automobile profile for a previous visit. I had another service issue to arise and service was delayed because warranty information was not found on profile. I had to provi a previous visit. I had another service issue to arise and service was delayed because warranty information was not found on profile. I had to provide warranty information again in order to verify service was covered. Which delayed my automobile being repaired. More
by Staphea
Employees Worked With
Chris
April 08, 2020
The wait time was minimal. The service agent was very professional and I was pleased to see everyone exercising proper COVID19 safety precautions. Much appreciated. professional and I was pleased to see everyone exercising proper COVID19 safety precautions. Much appreciated. More
by NDUTAM
Employees Worked With
Curtis Cortijo
April 08, 2020
Do not return calls. No honest with the work done in your car. Not been honest. The service provides leave a bad feeling. Will not get a Nissan because I do not trust the service dept your car. Not been honest. The service provides leave a bad feeling. Will not get a Nissan because I do not trust the service dept More
by LILLY.PUJADAS
Employees Worked With
Fred Foster and Tech
April 07, 2020
Came to get car serviced and was unhappy not to get a better outcome on the cost of service. My labor was double the parts. Dyring a time like now, some type of special should be in place. Also I was loo better outcome on the cost of service. My labor was double the parts. Dyring a time like now, some type of special should be in place. Also I was looking to purchase a vehicle, waiting g to see what specials are running compared to other dealerships. I received an appraisal on my vehicle, but never received outcome of appraisal from Edd yet. More
by EVADANGIM
Employees Worked With
Edd Green, Solomon Ibharalu
April 06, 2020
Everything about the service department is spot on. We're treated with respect from the moment we exit our vehicle. Seated comfortably in waiting room with TV, coffee, waters and snacks. They even walk back treated with respect from the moment we exit our vehicle. Seated comfortably in waiting room with TV, coffee, waters and snacks. They even walk back and forth checking that we're still doing fine. I love the dealership in Douglas county More
by Patsyc@6835
Employees Worked With
Ron Stone, Paul Phillips
April 06, 2020
The service department was awful it took three hours for a oil change nobody never came to me to tell anything the that I was dealing with never give me any paperwork never went over we they did he handed m a oil change nobody never came to me to tell anything the that I was dealing with never give me any paperwork never went over we they did he handed me the keys very poor service More
by taniafrench61
Employees Worked With
Ron Stone, Paul Phillips
April 06, 2020
My appointment was at 7am. The doors didn't open until 710 due to trying put up some signs. I was there to get my alignment checked in which i had 2 printouts with the misalignment and that the machanic 710 due to trying put up some signs. I was there to get my alignment checked in which i had 2 printouts with the misalignment and that the machanic advised me to take the car to the dealership to ensure it will be fixed. As i was greated the worker asked me how come they didn't finish the job. I told him that nissan had the appropriate machinery to do it. He told me that i would be charged extra. After an hour i was told nothing was wrong with the car. It was driven for 10 minutes by qualified tech and a manager when i had the papers in hand. The car wasn't put on the alignment machine. The car still had a bad shake to it as if it were going through strong winds. To find out it needs new shocks and strucks. Thanks to the employees at Nissan i didn't have to pay nissan parts and labor fees. I took my Versa else where. I try to avoid Nissan dealership as much as possible all though i wanted the job done correctly. The service advisor was Christopher Potti. Both gentleman i wad spoke to reacted to me like i was dumb all though iam a female. I have been dealing with major mantance with my Versa for the last 5 years i know some about the car and what doesn't feel right. More
by Dae
Employees Worked With
Christopher Potti, Ron Stone, Paul Phillips
April 05, 2020
When I arrived at the dealership, I was greeted immediately and asked to wait and someone would be with me shortly., he was very timely immediately and asked to wait and someone would be with me shortly., he was very timely More
by Awesome
Employees Worked With
Paul Phillips, Maurice Calhoun
