Nissan of Lithia Springs - Service Center

I. Went to get my oil changed and tires rotated. Customer service was great. I was taken care of at a reasonable amount of time.. service was great. I was taken care of at a reasonable amount of time.. More

Great people. I knew what I wanted and they gave me exactly that! Great customer! They made it work. I would definitely recommend them when buying a new car. exactly that! Great customer! They made it work. I would definitely recommend them when buying a new car. More

Fred gave me great service!!! He explained everything Fred gave me great service!!! He explained everything well and told me the things I needed to get done with my car. I look forward to returning soon Fred gave me great service!!! He explained everything well and told me the things I needed to get done with my car. I look forward to returning soon More

Curtis and Chris were great to work with. This is my favorite Nissan location for service. The staff displays great customer service and always accommodating. favorite Nissan location for service. The staff displays great customer service and always accommodating. More

Greygoose350z Fredrick Foster was awesome he answered all of my questions in a timely manner. VERY PROFESSIONAL!!! I'll be returning to this Nissan for future repai Fredrick Foster was awesome he answered all of my questions in a timely manner. VERY PROFESSIONAL!!! I'll be returning to this Nissan for future repair. More

Not returning to this location. Prices are higher than other location and service agent seemed to lack knowledge about website promotions and prices. Had to call manager for assistance every time we had a other location and service agent seemed to lack knowledge about website promotions and prices. Had to call manager for assistance every time we had a question. More

I personally enjoy being helped by Curtis Curtijo. He ALWAYS provide quality customer service!! He's always theral with explaining any issues that I may be experiencing with my 350Z Nissan. He's a prime ALWAYS provide quality customer service!! He's always theral with explaining any issues that I may be experiencing with my 350Z Nissan. He's a prime example of "Providing good service"!! More

Warren is very professional. I was no longer going to receive services at this location. However, it better now. The service experience is better when there's professional workers involved receive services at this location. However, it better now. The service experience is better when there's professional workers involved More

Warren Ali was terrific! The work on my car was completed much faster than I expected!!! Thank you so much!!!I appreciate your help and advise! much faster than I expected!!! Thank you so much!!!I appreciate your help and advise! More

Poor Customer Service I spoke with Solange at 8:40AM on 4/13 and asked about making an appointment; she suggested I call back at 9am which was fine. After giving her my na I spoke with Solange at 8:40AM on 4/13 and asked about making an appointment; she suggested I call back at 9am which was fine. After giving her my name, she checked my VIN number and I asked her whether or not the cigarette lighter I was promised, was there. (On a prior visit, my cigarette lighter had been taken from my car and the Service manager at the time, called me and said I could pick one up anytime - and that it would be in his office.) Evidently there were notes in my profile, because Solange readily said, yes I see it; She asked me to hold on while she verified everything with the manager; after being on hold for a couple of minutes, she came back and said a new cigarette lighter was there and I could pick it up when I came that day. My service Rep was Warren Ali, and when my car was ready, I told him I also wanted to pick up my cigarette lighter. He stated that he knew nothing about it and he had never heard of it; So, I explained to him how all of this came about, and I told him about the conversation I had with Solange approximately 2 hours earlier. He left, and I assumed he was checking with the manager; but when he came back, he said he went to speak to Mr. Stone, and we have no part for you. I told him that the corporate office had contacted the service manager a few months ago, which is why the service manager contacted me and told me he would replace my lighter. Mr. Ali told me Mr. Stone said he didn't have it. When I asked to speak to Mr. Stone, he said he was in a meeting, so if he was "in a meeting", I'm not sure how he was able to converse with Warren. I was pretty much ignored after that, except for me paying for my service. Needless to say, I was very upset; someone at your dealership took my lighter (which I never use but it is part of the car I paid for), and instead of you honoring the arrangement to rectify the situation, I am dismissed as a bother. I bought my Rogue at this dealership, and have been taking it back there for service since I bought it. Nothing else can be said. More