Nissan of Lithia Springs - Service Center

Service was terrible,Social distancing communication via Service was terrible, Social distancing communication via text throughout the process was a failure...,no one responds!! (Service tech Curtis never r Service was terrible, Social distancing communication via text throughout the process was a failure...,no one responds!! (Service tech Curtis never responded) There was NO additional sanitary measures used by the service staff!!! No gloves! I did infected my vehicle after the service. The male service techs on staff were RUDE! More

Work was performed in a timely manner and all available discounts and credits were offered Service agent was courteous and attentive to all questions and eager to inform on what services were needed discounts and credits were offered Service agent was courteous and attentive to all questions and eager to inform on what services were needed More

The service department use all precautions in keeping customers safe and comfortable during the Covid-19 situation, while providing excellent customer service ( waiting or drop off). customers safe and comfortable during the Covid-19 situation, while providing excellent customer service ( waiting or drop off). More

Warren’s professionalism is unmatched at this Nissan service center. There were a few extra people in the waiting area so I was able to give him my keys and go exercise by walking the grounds until my c service center. There were a few extra people in the waiting area so I was able to give him my keys and go exercise by walking the grounds until my car was ready. Everything was done to surpass my satisfaction as usual. My kudos to Warren and the service techs who keep my car in tip top shape. 220 thousand miles and still running smooth!!! More

The service was on time and on point. The salesperson was professional and positive and worked with us to reach a mutual agreement. Thank you was professional and positive and worked with us to reach a mutual agreement. Thank you More

I was able to get an appointment right away. The procedures to protect customers from exposure to Covid-19 were explained and practiced. Prompt service. procedures to protect customers from exposure to Covid-19 were explained and practiced. Prompt service. More

I’m always in good hands with Fred. He always lets me know exactly what I need for my car. He’s the best. Excellent! know exactly what I need for my car. He’s the best. Excellent! More

My initial thought process of this dealership was good but now, not so much.. I got a vehicle on Thursday, check engine light on Friday... took it back and couldn’t get it fixed until Monday which turned but now, not so much.. I got a vehicle on Thursday, check engine light on Friday... took it back and couldn’t get it fixed until Monday which turned to Tuesday... it’s Wednesday, I picked it up and was informed they could only change the spark plugs while the rest of the issue, so would have to pay for which I think is ridiculous... it did come with a warranty but I still feel like I should not have any issues with this vehicle and I haven’t had it a week yet... not satisfied at all. More

I set an appointment and waited for two hours. I am not completely satisfied with the service. I recently started coming back to this location, this was my first time in over a year and I was not pleased w completely satisfied with the service. I recently started coming back to this location, this was my first time in over a year and I was not pleased with the wait time. I’ve been receiving oil changed from a Marietta location and they are prompt with starting me on time and keeping me updated if my wait will be long. Curtis was very nice in helping me but the service overall.. More

Curtis did not do his job which caused lots of frustration. Ron Stone had to step in. Mr. Stone got our car fixed after the third visit. frustration. Ron Stone had to step in. Mr. Stone got our car fixed after the third visit. More