Nissan of Lithia Springs - Service Center

I thought I had made an appointment online, but I guess I didn’t. They got me in and out within an hour. I was happy with the service, they explained exactly what was wrong and what they did to fix it. Thank didn’t. They got me in and out within an hour. I was happy with the service, they explained exactly what was wrong and what they did to fix it. Thanks! More

Curtis is the Best!! He is Always so Professional. Its always a pleasure to see a friendly face and pleasant demeanor in these trying times.. always a pleasure to see a friendly face and pleasant demeanor in these trying times.. More

My appointment was 8:00 and the service team was prompt. They did my recall and oil change and gave me recommendations to fix in the car . He was not forceful They did my recall and oil change and gave me recommendations to fix in the car . He was not forceful More

Had a problem with the service department at first but Ron the service manager got it work out for me every thing is good now Ron the service manager got it work out for me every thing is good now More

Had tires rotated. Service Advisor was Steve Carolan who was very friendly and knowledgeable. Would work with him again for other services on my car. was very friendly and knowledgeable. Would work with him again for other services on my car. More

The service was terrible. Waited over 2 hours (on a slow day) to be told they started on the wrong car and mine would take another hour for just a oil change and tire rotation. day) to be told they started on the wrong car and mine would take another hour for just a oil change and tire rotation. More

Disappointed!! Dropped off the evening before. I was scheduled for 8:00 am the next day. At 12:40 pm Saturday no call, so I called the service consultant Fred Foster on his direct number, the call rolle scheduled for 8:00 am the next day. At 12:40 pm Saturday no call, so I called the service consultant Fred Foster on his direct number, the call rolled over to someone that took my name and number and said he would give him the message. At 2:00pm my husband and I went to the dealership to see if my vehicle was ready. As I walk up to service I see several employees from the garage just hanging out and my vehicle sitting parked with not being serviced. I spoke to Fred I told him that I left a message for him to call me to get an ETA of when my vehicle would be complete. He said he didn’t get the message, but that I would be ready in 45 minutes. He calls at 3:05 for me to come back. I get back he goes over everything I get in my vehicle to leave. No keys... he said they are in the cup holder. They weren’t. He looks for them for about 5-7 minutes before he checks the garage where someone back there had them. This was not a very good impression for me coming for the first time. I have moved to Douglasville so this location is closer to me than going all the way to Marietta where I always go. With this experience, I’ll just have to take that drive. Definitely not happy, my whole Saturday was wasted. I just wonder if I hadn’t showed if my vehicle would’ve been serviced at all that day. More

Great Customer service and great people. They always get the job done with reasonable prices. I like when they keep you updated on your car the job done with reasonable prices. I like when they keep you updated on your car More

The customer service was great. Mr. Fred helped me from the time I arrived until the next day when my car was complete. He was very patient and answered any questions I had with a great attitude. I live in the time I arrived until the next day when my car was complete. He was very patient and answered any questions I had with a great attitude. I live in Ellenwood but was considering coming back to this location for service just because I had such a great experience. More

I wasn’t not happy with the service. It was a misunderstanding with the type of oil change I wanted. I told the clerk synthetic and they put regular oil misunderstanding with the type of oil change I wanted. I told the clerk synthetic and they put regular oil More