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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

4.1
3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

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September 20, 2022

Lithia Springs Nissan is centrally located. Its clean, and well maintained. The service representatives are very knowledgeable, friendly and kept me informed every step of my repair process. More

by RANHINKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud Orr (Service Dept)
Sep 22, 2022 -

Nissan of Lithia Springs responded

Hi Ranhinkson, thank you so much for your positive comments about Nissan Of Lithia Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 20, 2022

My expectations were met being this was my first time at the Nissan Lithia Springs More

by HLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Vallejo
September 20, 2022

Very helpful, clear instructions about next steps. It took a while but I was satisfied More

by paella_jurors.0l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob?, Ron Stone, Paul Phillips
September 20, 2022

The customer service and friendliness was top notch from everyone from the time I arrived. More

by MIZZKAY2U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Sep 22, 2022 -

Nissan of Lithia Springs responded

Hi Mizzkay2u, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

September 20, 2022

Friendly staff. Easy to get an online appointment. But, 2hrs to wait for an oil change and tire rotation. Also, a little expensive at just over $100 for a very basic More

by DoubleC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 22, 2022 -

Nissan of Lithia Springs responded

We are disappointed to learn of your experience here at Nissan Of Lithia Springs, but will take this opportunity to improve. Thank you again for the great review!

September 19, 2022

There is more then a fair amount insufficient follow ups. The communication just isn’t there. Empty promises and failure to maintain attention to detail. Friendly staff but this doesn’t fill in the missing p More

by ENYART_STEPHANIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cass
Sep 21, 2022 -

Nissan of Lithia Springs responded

Enyart_stephanie, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to Ron Stone at (770) 674-6080. We look forward to hearing from you.

September 18, 2022

Wonderful and great caring service people I love Shaq and Chad!! Thankyou so much! Great More

by PKT7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaq and Chad
Sep 21, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

September 17, 2022

I had an awesome experience while have 2 of my cars being serviced. Thank you. More

by KARIMAHMCCLAIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Sep 21, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2022

They do not communicate effectively, or at all. Management does not follow through, or hold any one accountable More

by TREYNOLDS281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone
Sep 21, 2022 -

Nissan of Lithia Springs responded

Hi Treynolds281, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to Ron Stone at (770) 674-6080. We look forward to hearing from you.

September 17, 2022

Excellent service and experience I will he returning soon! Thanks Nissan for a wonderful experience! More

by MARYUMREED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Sep 21, 2022 -

Nissan of Lithia Springs responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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