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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

4.1
3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

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September 23, 2022

The worst service I have ever received pertaining to my vehicle. Instead of getting a starter or at least a quote for one as I requested. I got sent a text about other things needed except the starter inc More

by TRINI.DREAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone
Sep 25, 2022 -

Nissan of Lithia Springs responded

Trini.dread, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

September 23, 2022

Great Hospitality, clean and wait isn’t terrible, overall good dealership, will be back for service More

by ARIANE_JETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delvin Richardson
Sep 25, 2022 -

Nissan of Lithia Springs responded

Ariane_jett, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Lithia Springs.

September 22, 2022

Check engine light - was told to purchase a new gas cap. Check engine light came back on. Will have to come in a 3rd time. Vehicle had vibration. Went twice to have balanced correctly. Keys were lo More

by THETHOMPSON222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department- Chad was my contact.
Sep 25, 2022 -

Nissan of Lithia Springs responded

Thethompson222, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to Ron Stone our service manager at (770) 674-6080 so we may identify ways to improve your experience.

September 22, 2022

I always have my car serviced at Lithia Springs Nissan. Their customer service is the best. Cass is awesome! He kept me apprised on my service progress and applied a greatly appreciated discount. More

by JOYINATL730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass
Sep 25, 2022 -

Nissan of Lithia Springs responded

Joyinatl730, we are so happy to read such a great review about Cass and Nissan Of Lithia Springs! We hope to be of service to you again in the future. Best wishes, Nissan Of Lithia Springs

September 22, 2022

Great experience when I went in for my last oil change… my car was done in no time. I usually hate to wait, but it was a breeze. Thanks Nissan Lithia Springs! More

by CHAY PAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Sep 25, 2022 -

Nissan of Lithia Springs responded

Hi Chay Page, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

September 22, 2022

Destiney was great! I am very appreciative that she was the one I was working with. However, detailing took much longer on my car than expected and cut into my work hour More

by TC03079
Recommend Dealer
Yes
Employees Worked With
Destiney Phillips
Sep 25, 2022 -

Nissan of Lithia Springs responded

Hi Tc03079, thank you so much for your positive comments about Destiny and Nissan Of Lithia Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2022

It wasn’t fixed the first time. I had to come back a second time and have the car In the shop for 3 weeks. No Happy and when I finally went to pick it up , there was a flat tir More

by ROBERPMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Stone, Paul Phillips
Sep 25, 2022 -

Nissan of Lithia Springs responded

Roberpman, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (770) 674-6080. We look forward to hearing from you.

Sep 25, 2022 -

ROBERPMAN responded

Call me anytime. Also I went back to emissions and still hasn’t passed. Really???

September 21, 2022

Excellent customer service. Clean lobby. Well stocked with water and snacks. Service to vehicle was done in a timely manner. More

by FAMILY04HOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
September 21, 2022

Service was great as always, I've bought 2 cars from You guys B4😍 yes More

by CHARLOTTEWCHILDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
September 21, 2022

As always I come to Nissan's and I am greeted immediately at my car and my door is opened by the front desk employers. I am asked about my service appointment and soon handing over my keys for service to be More

by Dionysia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Vallejo
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