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Nissan of Lithia Springs - Service Center

Lithia Springs, GA

4.1
3,233 Reviews

3,233 Reviews of Nissan of Lithia Springs - Service Center

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October 01, 2022

I worked with Shaq and she was the best. And the shuttle driver was cool as well. More

by KEITH_K_BARRON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Keith_k_barron, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2022

No sense of urgency and poor communication. Unprofessional at all levels. Need to review their processes to meet customer satisfaction. Gap analysis needs to be performed in order to implement More

by tjnsoto1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the service guys name begins with a c awful!!, Ron Stone
Oct 06, 2022 -

Nissan of Lithia Springs responded

Hi Tjnsoto1, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Our manager would really like to speak with you more regarding this matter. Please reach out to Ron Stone us at (770) 674-6080. We look forward to hearing from you.

September 30, 2022

Don't remember person who did paperwork for my check in. He was very courteous and professional. Would recommend. More

by TLHOWSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 06, 2022 -

Nissan of Lithia Springs responded

Tlhowse, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 30, 2022

Informed when car was in and out of shop. Informed of inspection findings. Professional and nice. More

by MASONDAUNTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 02, 2022 -

Nissan of Lithia Springs responded

Masondaunte, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2022

Great and speedy service! They were accommodating of me being on a phone call when I arrived. More

by ACARTER71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 02, 2022 -

Nissan of Lithia Springs responded

Acarter71, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs!

September 29, 2022

Great customer service. . Bud in the service dept is excellent. They are courteous from the initial phone call to picking up the vehicle. More

by HAYNESPIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bud
Oct 02, 2022 -

Nissan of Lithia Springs responded

Haynespia, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Lithia Springs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 29, 2022

Great team, friendly, helpful, very informative and straightforward. 15 word minimum is very annoying, cut that crap out. More

by OPTICTHEORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 02, 2022 -

Nissan of Lithia Springs responded

Hi Optictheory, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2022

Chad was nice but the wait time was long. The last 2 times I've been there was a long wait. Which sucks because I bragged so much the 1st few visits. More

by KRISTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Moran
Oct 02, 2022 -

Nissan of Lithia Springs responded

Kriste, your satisfaction is our top priority. Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2022

Customer service is fantastic and very meticulous in regards to making you feel satisfied. Thanks More

by Beeneo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Stone, Paul Phillips
Oct 02, 2022 -

Nissan of Lithia Springs responded

Hi Beeneo, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 29, 2022

The guy who checked me in was great. The guy that checked me out was great. My issue is that I called to check on my car three times and no one would give me an update or call me back. A More

by CHELLEBELL0526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember their name
Oct 02, 2022 -

Nissan of Lithia Springs responded

Chellebell0526, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to Ron Stone our service manager at (770) 674-6080. We look forward to hearing from you.

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