Nissan of Lithia Springs - Service Center
Lithia Springs, GA
3,233 Reviews of Nissan of Lithia Springs - Service Center
No sense of urgency and poor communication. Unprofessional at all levels. Need to review their processes to meet customer satisfaction. Gap analysis needs to be performed in order to implement Unprofessional at all levels. Need to review their processes to meet customer satisfaction. Gap analysis needs to be performed in order to implement processes and actions to meet customers different needs. More
Great customer service. . Bud in the service dept is excellent. They are courteous from the initial phone call to picking up the vehicle. . Bud in the service dept is excellent. They are courteous from the initial phone call to picking up the vehicle. More
Chad was nice but the wait time was long. The last 2 times I've been there was a long wait. Which sucks because I bragged so much the 1st few visits. The last 2 times I've been there was a long wait. Which sucks because I bragged so much the 1st few visits. More
The guy who checked me in was great. The guy that checked me out was great. My issue is that I called to check on my car three times and no one would give me an update or call me back. A The guy that checked me out was great. My issue is that I called to check on my car three times and no one would give me an update or call me back. After I left a lady from the rental department rudely called me telling me I owed her money when I didn’t. More