Nissan of Lewisville - Service Center

Last week, my hubby accidentally dropped his key ring containing his Nissan Pathfinder key. It broke at the connection to the ring and he duct taped it back together! A poor excuse for repairs, I know, containing his Nissan Pathfinder key. It broke at the connection to the ring and he duct taped it back together! A poor excuse for repairs, I know, but after I phoned the dealership to see what a replacement key would cost, the $200 was a bit overwhelming! Yes, $100 for the key; $100 to program it. I vented my displeasures of this exorbitant price on Bankston's website without expecting any reply, but the Executive Manager, of all people, telephoned me and told me he would gladly replace the key at NO CHARGE! I couldn't believe it!! I offered to pay his costs involved yet he insisted that the key be replaced without any payment. AND....the Service Department dude, Ryan, offered to make TWO keys so my hubby would have a spare. Isn't that just about the best customer service anyone would ask for? We've bought three Nissans there and will definitely go back when we're in the market for another SUV. Meanwhile, I can't brag enough about the wonderful treatment we received and would highly recommended Bankston Nissan-Lewisville to anyone! More