Nissan of Lewisville

I purchased a 2010 Nissan Murano yesterday for Bankston Nissan Lewisville and I had a GREAT experience!! Paul and Mark really wanted to help me and they get me an AWESOME deal (and the new sales manager b Nissan Lewisville and I had a GREAT experience!! Paul and Mark really wanted to help me and they get me an AWESOME deal (and the new sales manager but I forgot his name)!! This dealership is unlike any dealership I've got a vehicle from in the past. They were upfront with me about what was included in my payments and they were upfront from the start. They didn’t do the back and forth stuff that most dealerships do and they provided EXCELLENT customer service. I WILL purchase my next vehicle from them because the quality of service they provided was TOP NOTCH! I have never wrote a review about any car dealership before but these guys did such an amazing job and really helped me out! I can't thank them enough for helping me. I told my fiance that he needs to purchase his next vehicle from them - If you are reading this review and looking for the BEST dealership go see the guys over at Bankston Nissan Lewisville - they were much better than the last place I got a car from (Orr Nissan of Corinth). Thanks again for everything and I will be back to purchase another in a few years!! More

My wife and I had been looking for a nice used Armada LE with a nice choice of options when we located one that meet our standards at Bankston Nissan of Lewisville. I reached out via Email to Jon Deter with a nice choice of options when we located one that meet our standards at Bankston Nissan of Lewisville. I reached out via Email to Jon Deter and let him know that we were interested and wanted to setup an appointment to come see the vehicle. Mr. Jeter responded quickly and let us know that it was still available and setup our appointment. I let Mr. Jeter know exactly what I was trying to do and he was more then confident that he could make everything happen. My wife and I had 2 lease vehicles coming to term and I wanted to see what I could get for them. Jon had both appraised and offered us exactly what we wanted for our cars. I asked if I could take the Armada home for the night and let my wife test drive it and see how we like it. Jon didnt think twice about the request, he gave us the keys, gave us a full tank of gas, and sent me on my way. Heres where Bankstons amazing customer service started to shine! My wife was 9 months preggo at the time, of all things Texas was nailed by 10+ inches of snow over 3 days, and we had our son on Feb 12th while still being in possession of the Armada that I scheduled a 1 night test which turned into 4 days. Mr. Deter and everyone at Bankston was completely understanding and let us keep the car until released from the hospital with our new son in his new car seat install in the borrowed Armada. Never once did Bankston Nissan of Lewisville or Mr. Deter rush us to get back in. We arrived back to Bankston Nissan of Lewisville with the Armada and our entire family almost an entire 7 days after our initial visit to finish the process where Jon still amazed us. While we were in finance Jon filled the Armada up with a 2nd full tank of gas and had the car completely detailed before we were out of the absolutely fasted Financing process I had every been through. We were never forced or asked to purchase anything that I didnt personally ask about. They even beat our pre-approved interesting from USAA. Hands down this was the greatest car purchasing experience of both my Wife and I's life and has provoked us to only work with Jon Deter at Bankston Nissan of Lewisville. All of the above happened the week of Feb 8th through Feb 13th, 2010 Thumbs up to Bankston Nissan of Lewisville, Texas, and we will see you soon More

This dealership is awful. I wasted so much time at this dealership. The sales staff is rude and unprofessional. They will leave you waiting for long periods of time while they "check" on things. The time w dealership. The sales staff is rude and unprofessional. They will leave you waiting for long periods of time while they "check" on things. The time was enough for me to think through the purchase I was about to make and I decided to leave. The finance guy I dealt with was very shady and tried to rope me into a very high finance rate. Do yourself a favor and stay away from this dealership. Also, beware that this dealership has a huge problem with squirrels. Many new vehicles at the dealership have had wires chewed through by squirrels. More

DONT EVEN THINK!!! of going to these piece of junkies, i was out there last night to buy a 09 Murano from them on an agreed upon price, I had told them that i have my financing in place and wasn't intereste was out there last night to buy a 09 Murano from them on an agreed upon price, I had told them that i have my financing in place and wasn't interested in financing from them. When i got there, i told them to do the buyers agreement and be done with it, the Sales Man (Mark Roberts) came up with a junk piece of paper which listed the Vehicle price without VIN# on it and financing rates and told me that it is the Buyer's contract (Duh). They were also forcing me to sign another piece of paper saying that it will be used for O.F.A.C and wanted me to put my S.S.N and all other information on it. that piece of paper was to run my credit history. I did not sign any of the papers and they kept delaying the process. I finally stood up and started to walk when one of their other LIEnance officer (Ryan or Bryan i do not remember exactly, but he looked like a RAT with the spikes on his head) took us to his office explaining me why they need the S.S.N and other information on the sheet that they provided me. i refused to provide the information again when he said, OKAY i will be back. He walked out keeping the speaker phone on so that they could hear us talking. HOW CHEAP. Anyways i spent worthless 2 hours at their dealership. These guys are bunch of Cheaters and will lie to sell their car. They have no ethics. Do yourself a favor and find a better dealer and do read Jeff's www.carbuyingtips.com, i feel good that i didn't fall in their trap. Message for Banskton Nissan Lewisville, HEY JACK AS**S GROW UP AND STOP CHEATING THE CUSTOMERS, WE NOW ARE MORE AWARE AND WILL DEFINITELY START KICKING YOUR ASS IN NO TIME. More

This is one of the most pleasant dealer visits I've ever had. I am a Nissan customer for life (but only for Bankston Nissan Lewisville). These guys worked hard to give me the deal I wanted and treated me had. I am a Nissan customer for life (but only for Bankston Nissan Lewisville). These guys worked hard to give me the deal I wanted and treated me like royalty. Everyone was friendly and there was nothing "fishy" about them (the way I usually feel about other dealerships). The day after I got my car (took my car home at night), I noticed a little scratch. When I took my car up there, they took it right in and gave me a rental car. Now that is what defines a good dealership from a bad one. These guys are honest, hardworking, and treat you the same way everytime you call or go up there as you do the very first time you walked in. They gave me what my trade-in was worth, and I will recommend these guys to everyone!! FYI - that was for my car. We purchased my husband's at North Texas Nissan in Corinth, TX. Do NOT buy a car from them. They are scandilous, lying, inexperienced theives who only care about commission. Yes, we bought a car from them, but when we got home we realized we had been lied to about many different things (warranty, the brand new car had a replaced engine by Nissan - which may have been okay if they had told us about it prior to our getting home). The brand new Altima they sold us had scratches and they took forever to acknowledge the situation and denied us a loaner car! They roped us into an extended warranty and didn't tell us this car already had one due to a replaced engine. More