Nissan of Lewisville - New Owner
Lewisville, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I brought my 2018 Nissan Rogue with less than 65,000 miles on it, in for a routine oil and filters change. It went in on a Friday, I drove it home to Coppell after the service, and it leaked new oil on miles on it, in for a routine oil and filters change. It went in on a Friday, I drove it home to Coppell after the service, and it leaked new oil on my parking space all weekend. The following Monday morning, they sent their "delivery Driver" with a couple quarts of oil and some oil absorbent compound to clean up the mess and to drive my Rogue back to the Dealership in Lewisville. After having it all day Monday, they returned it to me on Tuesday, claiming it was a cracked seal inside of the oil filter, that caused the leak. They claimed they did a complete new oil and filter change, so the leak was fixed. This has not been further from true. The vehicle has leaked ever since, and this happened in October of 2025. I have called more than a dozen times, to this Dealership, and they will not put me back in touch with a Service Manager to make their errors right. More
NO REGISTRATION TAGS OR TITLE SINCE NOVEMBER 7, IT IS NOW FEB 15 2026 VERY POOR CUSTOMER SERVICE FROM TOP SALES MANAGEMENT AND GM THEY SPOKE TO US LIKE WE WERE A PROBLEM , ONCE A WEEK WE SHOW UP AND ASKED W FEB 15 2026 VERY POOR CUSTOMER SERVICE FROM TOP SALES MANAGEMENT AND GM THEY SPOKE TO US LIKE WE WERE A PROBLEM , ONCE A WEEK WE SHOW UP AND ASKED WERES OUR TAGS OR TITLE AND SALES MANAGER STATED ITS IN THE MAIL, AND SHOWED US THE TABLE WERE THE RECEPTIONIST SITS AND HE SAID THERE WAS A PILE STACK OF TAGS THAT NEEDED TO BE MAILED OUT. THE SALES MANAGER AND HIS GENERAL MANAGER STATED ITS IN THE MAIL. NOTHING! STILL HAVE NOT RECIEVED OUR TAGS OR TITLE, WEEKS HAVE GONE BY AS OF THURSDAY WE JUST ABOUT HAD ENOUGH, I HAVE FILE A COMPLAINT TO NISSAN CORPORATION LAST WEEK, WE WENT TO TEXAS MOTOR VECHILE INSPECTION AND THEY STATED THAT THE TAGS THATS THE REGISTRATION WINDOW STICKER MUST BE ATTACHED TO LEGALLY DRIVE THE VECHILE, OR WE CAN GET A TICKET FROM THE POLICE. I WAS SPEAKING WITH PERSONAL AND SPOKE WITH GM ON SPEAKER SO HE CAN EXPLAIN THIS TO GM AND HE WAS FURIOUS THAT I WAS SPEAKING WITH PERSONAL AND HUNG UP QUICKLY. I APPOGIZED TO PERSONAL FOR YOUR GM FOR HIS BEHAVIOR. I WILL FILED I WILL CALL BBB BUREAU. WE WERE ALSO DISRESPECTED AND BELITTLE WITH THEIR TONE OF VOICE, AND WE DON'T DESERVE THIS KINDA DISREPECT AT ALL.. WE HAVE BEEN LOYAL REPEAT COSTUMERS AND THIS REFLECTS BADLY ON NISSAN! THERE IS WAY TO MUCH COMPETION AROUND TO TAKE OUR BUSINESS, 6 OR 7 VECHICLES WE HAVE PURCHASE FROM NISSAN LEWISVILLE AND MCKINNEY1 BUT THE SERVICE DEPT WAS EXCELLENT! NICOLE, AARON AND MANAGER ALL WERE SUPER EXCELLECT HIGHLY APPRECIATE THEIR EXCELLENT SERVICE. More
I'm sure all these 5star rvws are employees or family/friends of employees. This is day 95 without an explanation of where my car registration is and DMV does not have record of it being submitted family/friends of employees. This is day 95 without an explanation of where my car registration is and DMV does not have record of it being submitted. Beware!! Once you are out that door and the purchase has been completed, they are no help and do not care. Take your business elsewhere. More
Found the vehicle we wanted at Lewisville Nissan. It was a bit far from where we live, but overall going back and forth on the phone we finally met Mr Turner. Xristan was very honest and helped us w It was a bit far from where we live, but overall going back and forth on the phone we finally met Mr Turner. Xristan was very honest and helped us with the sale. He even turned in the rental car we were driving at that time. Needless to say we had an amazing experience. More
Went in to check out a used Nissan Rogue SV, and finally walked out with a brand new one at an unbeatable price. The car was apparently on the lot for 40 days. We just had come out of a total loss on the walked out with a brand new one at an unbeatable price. The car was apparently on the lot for 40 days. We just had come out of a total loss on the previous car, so we're tight on budget. The manager said he couldn't meet our budget, which I understand, so we walked out with no hard feelings. I was about to drive out when they called us back and made a deal for the budget I had. So, overall it was good for both. More
From the very first text conversation, Kimberly (my sales associate) was transparent, responsive, and genuinely committed to helping me get the deal finalized. She made the entire process smooth and stress-f associate) was transparent, responsive, and genuinely committed to helping me get the deal finalized. She made the entire process smooth and stress-free, and it was clear she was willing to do whatever it took to make sure I was comfortable and confident in my purchase. I was in and out of the dealership in just over an hour, which is unheard of when buying a new vehicle, and at no point did I feel pressured or uneasy. I am extremely satisfied with my new Armada and the overall buying experience. Highly recommend Nissan of Lewisville and especially Kimberly for anyone looking for a hassle-free and honest car-buying experience! More
Xris did a great job during and after the sale. I would definitely recommend him. I would definitely recommend him. More
X took great care of me and made my decision even easier to purchase my new car when I didn’t have intentions to purchase on that day. to purchase my new car when I didn’t have intentions to purchase on that day. More



