Nissan of Jefferson City - Service Center

Not good The employee told me oil change jumped from 25.00 to 38 because of new oil that lets you go 5000 before next change. The 5000 change has been around f The employee told me oil change jumped from 25.00 to 38 because of new oil that lets you go 5000 before next change. The 5000 change has been around for a few years. He tried to insult my intelligence. More

Nissan Niceness Making my appointment was easily accomplished over the phone. But, I FORGOT it! I was able to reschedule for the next day....and I remembered. Making my appointment was easily accomplished over the phone. But, I FORGOT it! I was able to reschedule for the next day....and I remembered. A FEMALE service person greeted me and noted that I wanted an oil change. There was a "free ride" back to work with a nice man who dropped me off in front of the office door. Later in the morning, the service lady called and suggested that I needed by brake fluid changed -- it was dirty. I agreed; however, I've never in the 30 years of driving a Nissan had my brake fluid changed.... At four p.m., the driver was at the door of my office to pick me up! Again, a nice chat about baseball going to the service center. A good day -- fine oil and brake change -- was had by all! More

No single points of contact I would like someone to contact me regarding my recent service with the Autoplex. There were times where I felt like the services could've been bette I would like someone to contact me regarding my recent service with the Autoplex. There were times where I felt like the services could've been better and that the communication regarding services on my newly purchased used vehicle could've been better to help me be included and updated on what was going on. Through this process there were struggles with having a single point of contact with me and I had jumped from different individuals trying to gain infromation about my vehicle. The most amount of information I received from one individual was Justin - service manager at the Kia store, and even then he only had limited information as our vehicle was not purchased from Kia and was from Nissan. I also had concerns regarding services but I do understand some of the processes needed in order to run proper diagnostics and have my vehicle fixed. More

Service I needed warranting work done on our 2012 Nissan Altima. Brian was very friendly, cooperative and helpful in getting the repairs made to our vehicle. I needed warranting work done on our 2012 Nissan Altima. Brian was very friendly, cooperative and helpful in getting the repairs made to our vehicle. He was flexible in scheduling and knowledgeable in the work I needed. I was very satisfied with the work done by Brian and the team at Jefferson City Auto Plex Nissan. More

i had a great representative. I worked with Brian Schneider to schedule a recall repair & he did a great job for me. He looked for other recalls to handle potential issues in 1 tri I worked with Brian Schneider to schedule a recall repair & he did a great job for me. He looked for other recalls to handle potential issues in 1 trip & did a great job explaining recommended maintenance my vehicle was due for, along with costs. Everyone was friendly & the courtesy shuttle driver was very nice. More

Happy As always, service was completed as requested and on time. The service men could not be more friendly and helpful. Will definitely return for all my s As always, service was completed as requested and on time. The service men could not be more friendly and helpful. Will definitely return for all my service needs. More