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Nissan of Jefferson City - Service Center
Jefferson City, MO
839 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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839 Reviews of Nissan of Jefferson City - Service Center
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October 19, 2015
Got Me In and Out Quickley Quick service. Review of what was done. Recommended when I should consider replacing tires. Appreciated the snacks and the waiting room and the fre Quick service. Review of what was done. Recommended when I should consider replacing tires. Appreciated the snacks and the waiting room and the free WiFi. More
by BARBOETTING50
Verified CustomerEmployees Worked With
Shawna
October 16, 2015
hassle free Short turn around time to get my oil changed so I could move on with the rest of my day. Waiting room is comfortable with good coffee. Short turn around time to get my oil changed so I could move on with the rest of my day. Waiting room is comfortable with good coffee. More
by bl5boys
Employees Worked With
Shanna Wyatt
October 15, 2015
Very thoughtful and effecient! Love the shuttle service, and the attention to detail is great! Would highly recommend! I've purchased 4 vehicles from Autoplex, and will return! Grea Love the shuttle service, and the attention to detail is great! Would highly recommend! I've purchased 4 vehicles from Autoplex, and will return! Great deals and great folks! More
by Tara
Employees Worked With
Tyler
October 13, 2015
rogue would not run diagnosed problem and repaired and had it out the same day, had a mouse build in the air cleaner and was able to clean up, replace air filter and get diagnosed problem and repaired and had it out the same day, had a mouse build in the air cleaner and was able to clean up, replace air filter and get us going More
by DON_ITTNER
Employees Worked With
Brian Schneider
October 13, 2015
excellent I got super fast oil change! No hassle at all! Called 20 min. ahead of time and they were able to get me in no problem! Awesomeness! I got super fast oil change! No hassle at all! Called 20 min. ahead of time and they were able to get me in no problem! Awesomeness! More
by jackandangela041113
Employees Worked With
Tyler Curry
October 12, 2015
Overall Great Service / Dealership I live in Columbia drive an hour to come to this service department (over Columbia's) because the staff have always been friendly and knowledgeable; t I live in Columbia drive an hour to come to this service department (over Columbia's) because the staff have always been friendly and knowledgeable; they have yet to be over bearing and try to force me into purchasing something I did not come there for, or fix something that does not really need fixing. . They are on top of it in regards to any questions you may have and johnny on the spot to help you once you arrive. I have worked with Brian each time I bring my car in for service and he is extremely polite, helpful, and has always answered any questions I may have had. More
by Kam
Employees Worked With
Brian
October 12, 2015
Oil Change/Tire Rotation Oil change and tire rotation. All went well and was done in a timely manner, will definitely take my truck there again to get future maintenance done Oil change and tire rotation. All went well and was done in a timely manner, will definitely take my truck there again to get future maintenance done. More
by COPELJ
October 05, 2015
Gopod Good overall but they still can't clean windows. Still as streaked as they were when I came in. Friendly sales staff, asked what I wanted done. Good overall but they still can't clean windows. Still as streaked as they were when I came in. Friendly sales staff, asked what I wanted done. More
by margo.corley
Employees Worked With
Female, nice & friendly
October 05, 2015
Poor service I drop my car at a round 9:am for oil change and to check the noise that was coming from the front and other concerns. My appointment was at 10 am. I I drop my car at a round 9:am for oil change and to check the noise that was coming from the front and other concerns. My appointment was at 10 am. I Never received a phone call to let me know what they found and I had requested to be called. I went back after 12 :00 pm to pick my car and it was not ready. I had to Waite for another 25 to 35 minutes. To make it worse. I had to go to the parking lot and find my own car, clean it up (remove all the cover on the set and floor . To sum it up very poor customer service, and I feel like I was treated as a number and not a customer. Caroline, More
by Carols
Employees Worked With
Mike Ruble
October 01, 2015
followup work from a visit the week before I brought my husbands 2014 Nissan Titan in the week before to have oil changed, tires rotated, and transmission flushed. Well, when it was time for m I brought my husbands 2014 Nissan Titan in the week before to have oil changed, tires rotated, and transmission flushed. Well, when it was time for me to leave I was pulling out of the dealership and noticed the transmission wasn't shifting correctly. I thought may be the fluid have to have time to work its way through the transmission so I drove the truck home. The next day my husband drove the truck to work and had trouble with it shifting. I drove the truck to the dealership on 9/29/15 and Shanna is our representative and she made sure that we were taken care of. She was so thoughtful and I feel like she had put herself in our shoes and she treated us the way she would want to be treated if she were in the same situation that we were in. The service manager even set down beside me and explained to me that when the transmission was flushed the tech didn't let the truck warm up and add another quart of fluid. So that was the problem, they fixed it and I went home. Thank goodness for Shanna, don't know if we would have had as good of experience without her. Thanks Shanna More
by BKURTZ0
