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Nissan of Jefferson City - Service Center

Jefferson City, MO

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830 Reviews

830 Reviews of Nissan of Jefferson City - Service Center

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October 19, 2022

This is my third attempt at making a service appointment. Nobody will answer the phone, nor will they call you back. I even asked a sales person to take a message to the service dept. Then I went on line. No More

by 1100schaf
Customer Service
Recommend Dealer
No
Employees Worked With
Not sure low level service tech
Oct 20, 2022 -

1100schaf responded

The Service manager did apologize and gave me his personal phone number.

November 14, 2020

Service staff keep my car running in exceptional shape. The reminders regarding routine maintenance are greatly appreciated. Lounge area is appreciated while awaiting completion of service More

by MAURINEH13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason, Brian Schneider
November 14, 2020

They continue to have great service when I bring my truck in so I will continue to patronize this location. Jason was excellent to work with. More

by Michael Payne
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason
November 13, 2020

Very courteous and professional and helpful staff in helping me with the issue I was having with my vehicle. They thoroughly checked everything out to locate the problem More

by k.dusheke
Recommend Dealer
Yes
Employees Worked With
Brian Schneider
November 12, 2020

They did a great job. There was no waiting. The service department went out of their way to work my schedule to get me in. More

by MHERRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schneider
November 11, 2020

I dropped my Jeep off for a 7:15 appointment, and they called me at 8:00, it was already done. Great work, they went out in the rain and brought it inside so I didn’t even get wet. More

by cubzman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Casada, Keith Reiss, Matt Long, Emily Olsen
November 09, 2020

Great experience! Jason was friendly, thorough and thoughtful. Oil, tires and breaks - In and out in an hour. Who could be upset with free ice cream? More

by CSOULE0929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
November 06, 2020

Poor quality of service work, multiple visits with diagnostic fees and still hasn’t been fixed. Poor service for the price and very slow. Attitude of technicians leaned towards not caring. More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Schneider
November 04, 2020

I always have great service out of the guys in the service department. They have taken care of my car since I bought it new In 2015 More

by TERRYANDPHEEMORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason-service, Amanda Self, Brian Schneider
November 03, 2020

The wait kind of sucked for an oil change. But, they vacuumed my carpets and checked the recall that was on my car. Overall it was a good visit. Best oil change price in town. More

by Autumnwood69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Schneider
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