Nissan of Huntington - Service Center

Reviews about how misleading the service department are is spot on. They look for ways to find charges or tell you you need things you. BEWARE!! is spot on. They look for ways to find charges or tell you you need things you. BEWARE!! More

DO NOT GO TOO THIS DEALERSHIP! ONE STAR IS TOO MANY TO GIVE THEM!! Their service department manager TJ and advisors especially Nelson are lying, spiteful pieces of xxxx. I brought ONE STAR IS TOO MANY TO GIVE THEM!! Their service department manager TJ and advisors especially Nelson are lying, spiteful pieces of xxxx. I brought my car there for inspection and oil change. First I show him a 25% off maintenance service (there was NO fine print). Nelson told me it wasn’t good for the oil change. THEN, he noticed i haven’t been there since 2020. I told him i was bringing my car near my old job because it was easier for me. I told him i just had my brakes done in October. Well, after waiting two hours, of course he wants to try to sell me something. He said I need two filters for $150 and mud clips for $180. He didn’t say anything about my car failing inspection. I said not to do the clips.. but do the filters. After researching filters I decided not to do it since they were charging me double the price. So now he comes back and tells me my car failed inspection due to my two front windows being tinted. Meanwhile I bought the car brand new in 2017 from the same dealership right off the showroom floor with them tinted. They passed inspection all these years. He proceeds to say i must have gotten them tinted between 2020-til now and the guy i brought my car to passed it for me. 😡. Then the manager TJ lies to me and tells me that a new law was passed in 2021. Of course he said 2021. I asked him how he determined they failed. He said by a meter. I said I’d like to see. He said he didn’t have to show me. 🤬 of course he didn’t. Because he was lying and only failed it because I refused to do the filters for double the price. I went somewhere else right after i left there and got the inspection and filters for half the price. I thought about trading my car in as it only has 72000 miles on it being a 2016 is very good. Now, i will NOT give them my business! STAY AWAY!!!!!! This isn’t the first time they tried to rip me off. More

Do yourself a favor and Avoid Nissan of Huntington at all costs! I wish someone would’ve warned me. I never did look at the reviews before bringing my car to this dealership, so unfortunately I learned th costs! I wish someone would’ve warned me. I never did look at the reviews before bringing my car to this dealership, so unfortunately I learned the hard way! In my defense it was an emergency and the closest dealership to my house. I took my Nissan Rogue in for service and after 30 minutes of waiting, I was told that my two year old car required a new engine. The best part, according to Nissan of Huntington this was not covered under my leasing agreement or warranty. They quoted me a price on a refurbished engine for $9,000 and a brand new engine would be $18,000. Which is actually the buy out on my lease as well! The service Dept then went on to insinuate that it was our fault for poor maintenance. Their explanation of poor maintenance was performing our own oil changes and also using an outside mechanic, other than a Nissan dealer. All this without fully assessing the engine and within a half hour time. I even provided receipts, to prove that I had my car serviced a week prior. The manager assured me that he’d look into the situation and get back to me. A week later his recommendation was the same to either purchase a new engine,a used engine or a new vehicle from them, but basically said our car was junk and worth nothing now. They then went on to tell us that our vehicle had zero value now due to the engine being blown and these were our only options. As a long term customer of Nissan, I was extremely upset. This was my 6th Nissan. I have never dealt with such rude, dishonest and incompetent employees. This includes all the management in the dealership as well. They were basically scamming us! They were trying to have us purchase a new vehicle by price gauging a new vehicle to include the cost of an engine from my existing lease. After one week and waiting countless hours at the dealership with two babies, sick to Our stomachs, and not knowing what we were going to do, we decided to tow our car out of Nissan of Huntington to get a second opinion. So this is the best part…. there was absolutely nothing wrong with our vehicle!!!! How this dealership is still allowed to operate is insanity! So as a favor to anyone out there who has learned their lesson from not reading reviews , like me , before visiting this place of business read this review and stay FAR FAR away from Nissan of Huntington!!!! Hopefully This review saved you some heartache and headaches which I wish it did for me!!! More

I had previously purchased 3 Altima’s at Huntington Nissan but I had moved to Smithtown in Jul 2019 so when I purchased my 2019 Nissan Rogue in Jan 2020, I went to Smithtown Nissan since it is only 1 m Nissan but I had moved to Smithtown in Jul 2019 so when I purchased my 2019 Nissan Rogue in Jan 2020, I went to Smithtown Nissan since it is only 1 mile from where I live. BIGGEST mistake! Smithtown Nissan is HORRIBLE. I can’t begin to tell you the drama and issues I had with them in Jan/Feb 2020 and then again in Dec 2021. So I came to Huntington Nissan (30 min away as opposed to 1 mile). Wow, I so wish I had purchased my Rogue from Huntington. They are THE BEST! I dealt with Santiago in their service department. He was beyond helpful in working with my on my “free oil change/tire rotation” that I have a 3 year contract for but Smithtown would not honor it saying they didn’t sign it (they had changed ownership after I purchased my Rouge). But the company, Portfolio Protection, said I’m absolutely covered at ANY Nissan dealership for 3 years. So I called and was able to get it all taken care of at Huntington. I will continue to bring my business to Huntington and have told all my friends and family as well.. none of us will ever go to Smithtown again, we will always come to Huntington. THANK YOU SO MUCH for all of your help!! More

They have no customer service. I've called and asked to speak with a manager nothing. Leased a car from them now I want to buy it. Thy want to charge 900 dealer fee. Not in my original contract. Worst deal speak with a manager nothing. Leased a car from them now I want to buy it. Thy want to charge 900 dealer fee. Not in my original contract. Worst dealer ever. Crooks. More

Kevin Hirapersaud is the worst, he will totally play you and con you. stay away from this dealership and him all together, stay away at all costs. and con you. stay away from this dealership and him all together, stay away at all costs. More

They deserve zero rating hidden fees false Advertising They deserve zero rating hidden fees false Advertising and sorest after sale service they don’t answer the phone no manger to talk Never send car They deserve zero rating hidden fees false Advertising and sorest after sale service they don’t answer the phone no manger to talk Never send car to be service by them Claim a lot of issues and fix imaginary problems Be aware of animals eating electric claims More

very positive experience (from bryan) bryan always recommends me what to get and what not to, for the last 5 years. he always try to save me money. i recommend him 101% and he super nice bryan always recommends me what to get and what not to, for the last 5 years. he always try to save me money. i recommend him 101% and he super nice More

Instant oil change Came in for a oil change after work, and was driving off the lot after a few minutes. Great experience. Would recommend to anyone who wants quick exce Came in for a oil change after work, and was driving off the lot after a few minutes. Great experience. Would recommend to anyone who wants quick excellent service More