Nissan of Huntington

I entered this local Nissan dealership yesterday looking to replace a 2010 Nissan Maxima recently lost to an accident. I encountered a salesman, Carlos Ortiz, who showed me a few vehicles in their used car to replace a 2010 Nissan Maxima recently lost to an accident. I encountered a salesman, Carlos Ortiz, who showed me a few vehicles in their used car inventory to consider. I expressed interest in a particular vehicle and sat with the salesman to negotiate a best price. After the usual round after round negotiating tactics resulting finally in the sales manager,Kerri joining the conversation I was offered a price of $18,900 as their best offer, which I verbally agreed to. They insisted that I would need to take the car the same day to get that price. Though already very late in the afternoon I agreed if the car would be properly and quickly readied for delivery. The salesman then tells me his service personnel are waiting to start prepping the car immediately and takes the car into their garage. Meanwhile I am in the showroom waiting for a finance manager to prepare the paperwork for signing. After waiting in the showroom for an hour I decide to check on the car to see the preparation progress. The car still dirty and just sitting in the shop with no one anywhere around it. Now it is nearly 4 hours after initially entering the dealership. I am asked to sit with the finance manager to sign the paperwork. I had already told everyone in the negotiating process I currently have a 1.69% interest rate auto loan with Chase based on excellent credit I would again expect. The finance manager tells me they can legally add 2 pts to the interest rate offered the customer by the bank. After refusing any rate higher than the rates the banks actually offered me (which he finally showed to me), I reluctantly agree to the 2.14% rate he says Chase offered. Now he says the deal BEFORE TAX TITLE AND DMV will be $21,700. That figure is $2800 higher than the number agreed to by all parties. When I questioned him as to the much higher cost he tells me it included a used car warranty (not even mentioned by anyone to this point). I tell him to remove it as I am not interested in it (especially since I had just secured a Allstate bumper-to-bumper warranty for the same length of time for $1200 on the exact same vehicle 2 months before). Now he tells me that if I don't purchase the extended $2800 warranty, the dealer probably will not do the deal because they will not make enough money. I tell him I want the deal agreed to, $18900 and will not agree to anything more. He comes back and says now they will not do the deal because they had assumed (without even asking) that I would pay the extra $2800 for the warranty "because most people take it". I have been a sales professional for over 40 years with 2 decades of sales management experience for a Fortune 500 company. I have also leased and purchased many cars in my lifetime. I can without hesitation say this was BY A MILE the absolute worst sales experience I have ever been involved with and borders on deceptive and fraudulent business practice. More

From the moment we entered we were greeted with friendly faces from reception to sales. Jayson was our salesperson and was extremely friendly. We had our children with us and he had crayons and coloring b faces from reception to sales. Jayson was our salesperson and was extremely friendly. We had our children with us and he had crayons and coloring books and puzzles for them and that really kept them occupied. We met Cary the Sales Manager and he was just as friendly as Jayson and made the usual stressful car buying experience easy and not too stressful at all. We had the usual wait time for registration and insurance but that is expected and cannot be controlled. We received the new car the same night but had to return the second night to complete some paperwork as it was very late.Everything went very smoothly and no complaints at all. We leased the Nissan Sentra. We are very happy with it and would absolutely go back to Nissan of Huntington to when we are ready to turn this car in or purchase another car. We highly recommend them! More

Alex and Cary were helped me find a new car since the end of my lease was approaching. The car came with all the features that I wanted and I was able to lease the car for the price I wanted as well. My da of my lease was approaching. The car came with all the features that I wanted and I was able to lease the car for the price I wanted as well. My dad and sister also got cars and we were all given a great deal! Alex and Cary were very friendly and overall, I had a great experience with my second lease from Nissan! Thanks! More

I have done business with Lev Abgarian in the past & will do business with him in the future. Cary did a great job too. They both made me feel comfortable and gave me a great experience at the dealershi will do business with him in the future. Cary did a great job too. They both made me feel comfortable and gave me a great experience at the dealership. Will recommend business to them too.... More

I had a great sales experience with Nissan of Huntington. My sales guy Alex was great along with Cary, and Owner Dennis. I highly recommend this dealership. There customer service and support staff are ve My sales guy Alex was great along with Cary, and Owner Dennis. I highly recommend this dealership. There customer service and support staff are very helpful and knowledgeable. I traded in my old X-Terra and got into an awesome new one!!! Lev walked me through all the feature's and details of my new toy!!! There service department is great too, my family has been using them for year's. If you are looking for a new Nissan this is the place to go. More

Rich Sawyer is a friendly and honest salesmen at Huntington Nissan and was a pleasure to work with. The overall rating of this dealership is outstanding. I always receive excellent customer service Huntington Nissan and was a pleasure to work with. The overall rating of this dealership is outstanding. I always receive excellent customer service. I would definitely recommend this dealership to my family and friends. More

Excellent experience leasing a new car. Staff was knowledgeable, friendly, and professional. The sales person, Peter Sicarrotto, took the time to explain the car's features and a test drive. He mad knowledgeable, friendly, and professional. The sales person, Peter Sicarrotto, took the time to explain the car's features and a test drive. He made my shopping experience a pleasant one and I would recommend Peter and Nissan of Huntington to friends. More

I have nothing but nice things to say about this dealship and Danny and Cary...I went there years ago and the people were so nasty I just walked out and the prices were unreachable...Now that there is new ow and Danny and Cary...I went there years ago and the people were so nasty I just walked out and the prices were unreachable...Now that there is new ownership the people were pleasant and the prices were great...I would definitely recommend this dealership...I am so happy and had such a nice experience...Thank you again there are nice people around who care about selling cars.. More

I had an outstanding car buying experience with Geoff and with Nissan of Huntington. This was not the "normal" car dealership experience. Geoff was very helpful getting me the lease and car I was comfortable with Nissan of Huntington. This was not the "normal" car dealership experience. Geoff was very helpful getting me the lease and car I was comfortable with. I plan on going back in the future. More

I especially appreciated the young man, Javon, who took care of me. I wasn't necessarily going to get another Nissan this time around. He was extremely pleasant, helpful, not pushy and I felt, very honest. care of me. I wasn't necessarily going to get another Nissan this time around. He was extremely pleasant, helpful, not pushy and I felt, very honest. Thank you Nissan of Huntington! I love my new car! More