Nissan of Huntington

Scam Artists. Not honoring the original lease buyout. I came to this dealership with the intention of completing a lease buy out. I have a 2019 Nissan Leaf whi Not honoring the original lease buyout. I came to this dealership with the intention of completing a lease buy out. I have a 2019 Nissan Leaf which had reached its end of lease. I brought my car into the dealership as advised by Nissan corporate for the mandatory lease inspection. When I sat down in the financing office (I had intended to buy the car out with a cashier's check) I was advised that in order to buy the car I needed to complete a "Certification Inspection" that would cost $1895. They said that they were willing to come down on the price as a courtesy but I ended up being charged $1431 extra. According to the original lease agreement, I was not responsible for ANY fees other than a $395 dealer fee, taxes and DMV. They were not willing to release my car to me without me agreeing to pay for the CPO Inspection Fee. A certification inspection is something that’s performed on CPO (certified preowned) vehicles - a car that is being sold by a branded dealer and is the same make (Nissan being sold at a Nissan dealer, for example), and it comes with a CPO warranty, 7 years, 100k miles from the date of original sale. There was no written warranty provided to me. There was no warranty extended to me. I was absolutely scammed and ripped off. No one had told me that this was an optional fee. No one has said that I didn't need to pay for this. I asked if I had to pay this fee and they said, "Everyone is charging it, whether you go here or Bay Shore or Smithtown." This is an unethical tactic that violates the Nissan policy. They are trying to markup on a car that they didn't even sell. They tried to normalize a fee that they shouldn't have charged in the first place. I suggest that no one do business with this place if they are going to use such deceptive behaviors. More

Delayed crediting my credit card for a deal that fell through. Sales Manager called me asinine for registering a complaint with Nissan North America Consumer Affairs to retrieve my $2,500 deposit after s through. Sales Manager called me asinine for registering a complaint with Nissan North America Consumer Affairs to retrieve my $2,500 deposit after several weeks. On a lease for a 2022 Altima they wanted me to lay out a total of over $6,000 in fees including the $2,500 down payment. Interestingly enough they later called me and said "you win" and later accepted the original numbers I gave them for the lease. I leased a better equipped (non-Nissan) car at another dealership and saved over $4,000.00. Previously I leased 5 Nissan cars at Huntington Nissan over the years, that will never happen again! What happened to Nissan of Huntington, they used to be so good! They service department is excellent and friendly. More

I had previously purchased 3 Altima’s at Huntington Nissan but I had moved to Smithtown in Jul 2019 so when I purchased my 2019 Nissan Rogue in Jan 2020, I went to Smithtown Nissan since it is only 1 m Nissan but I had moved to Smithtown in Jul 2019 so when I purchased my 2019 Nissan Rogue in Jan 2020, I went to Smithtown Nissan since it is only 1 mile from where I live. BIGGEST mistake! Smithtown Nissan is HORRIBLE. I can’t begin to tell you the drama and issues I had with them in Jan/Feb 2020 and then again in Dec 2021. So I came to Huntington Nissan (30 min away as opposed to 1 mile). Wow, I so wish I had purchased my Rogue from Huntington. They are THE BEST! I dealt with Santiago in their service department. He was beyond helpful in working with my on my “free oil change/tire rotation” that I have a 3 year contract for but Smithtown would not honor it saying they didn’t sign it (they had changed ownership after I purchased my Rouge). But the company, Portfolio Protection, said I’m absolutely covered at ANY Nissan dealership for 3 years. So I called and was able to get it all taken care of at Huntington. I will continue to bring my business to Huntington and have told all my friends and family as well.. none of us will ever go to Smithtown again, we will always come to Huntington. THANK YOU SO MUCH for all of your help!! More

If i could give zero stars i would i went in there to be made fun of for my culture and not wanting to pay fees on my lease all i wanted to do was come in pay my residual price and the $300 nissan fee but i made fun of for my culture and not wanting to pay fees on my lease all i wanted to do was come in pay my residual price and the $300 nissan fee but instead i was yelled at and told i couldn’t get everything for free STAY AWAY BUYER BEWARE both the manager CJ and Paul contacting Nissan corporate not the right way to treat long time clients this was my 13th nissan it was not like this when it was habberstat nissan More

Do not waste your time at this dealership, unnecessary BS fees involved. I saved my self $7,000 by going to a different dealership also in Long Island, bought my car the same day from a different place. Firs fees involved. I saved my self $7,000 by going to a different dealership also in Long Island, bought my car the same day from a different place. First off the salesman was friendly, he transferred over to his manager for negotiations (Not sure of name but white guy with a beard). You could smell the arrogance off this guy, super rude, super hostile, never had a customer experience so rude and have been purchasing cars for the passed decade. An extra $7,000 in fees they tried to charge! At the other Nissan dealership they laughed and said let me guess they tried to charge you $7,000 in fees. DO NOT WASTE YOUR TIME HERE. There's dealerships that won't be rude and won't charge absolute BS fees. More

Within a couple of hours, walked out with 2 cars! Sales, service, finance were awesome. So easy and smooth. Very pleased with this dealer. service, finance were awesome. So easy and smooth. Very pleased with this dealer. More

The worst experience ever and as far as customer service skills go my 12 year old son knows how to speak to people better than them. skills go my 12 year old son knows how to speak to people better than them. More

They have no customer service. I've called and asked to speak with a manager nothing. Leased a car from them now I want to buy it. Thy want to charge 900 dealer fee. Not in my original contract. Worst deal speak with a manager nothing. Leased a car from them now I want to buy it. Thy want to charge 900 dealer fee. Not in my original contract. Worst dealer ever. Crooks. More

Kevin Hirapersaud is the worst, he will totally play you and con you. stay away from this dealership and him all together, stay away at all costs. and con you. stay away from this dealership and him all together, stay away at all costs. More