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Nissan of Hendersonville - Service Center

Hendersonville, NC

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11 Reviews

11 Reviews of Nissan of Hendersonville - Service Center

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February 10, 2025

I purchased and service my car here and i am verry happy with viviting Nissan of Hendersonville More

by thyted677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hunnicutt, Mike Prevatte
Feb 13, 2025 -

Nissan of Hendersonville responded

Thank you for your loyalty and for choosing Nissan of Hendersonville for both your purchase and service needs! We're thrilled to hear that you're very happy with your experience. We truly appreciate your support and look forward to serving you again in the future! Anna Thomas Owner Loyalty Manager Nissan of Hendersonville

September 09, 2023

These people are racist and have a discriminatory hiring process, told me straight up my car is a piece of s*** when I was trying to buy a new one. And the "owner" also degraded my mother. I can't believe More

by UrAClown27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Black guy who said he's the owner
September 19, 2022

I've brought my truck here 4 times, as a matter of fact, I am sitting waiting for it to be serviced right now. I don't have a problem with the actual work, I have a problem with the customer service. They'v More

by DJA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaq
Sep 19, 2022 -

Nissan of Hendersonville responded

Good Afternoon, I want to thank you for taking the time to speak with me in the office today while you were at the dealership. I apologize on behalf of our entire service department for failing to meet your expectations. I want to make you aware that after your departure today, we did have a full meeting on how we can better improve our processes to cultivate an exceptional experience for our customers. I apologize that you did not feel valued, and I will be doing further trainings with our team to work on how we could have avoided this in the future. Every comment that a customer leaves gives us an opportunity for growth, and I do hope that we will be able to give you an exceptional experience in the future. If you require anything further, I implore you to reach out to me at the number below or via email, and I do hope you enjoy the rest of your week. Anna Thomas Owner Loyalty Manager Nissan of Hendersonville 828-697-2222 EXT 343 annat@nissanofhendersonville.com

August 10, 2018

Great service and comparable pricing. I recently had some repairs done on my 08 Pathfinder and was impressed with how quickly they were able to fix my vehicle. The level of service I rece More

by Pathfinder18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon, Adam
June 17, 2016

Service department 3 hours for a oil change!!! Came in without an appointment and quoted me 2-3 hours for a oil thats ridiculous why is someone not hired to just change More

by lonerangerjoben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shannon
Jan 01, 2019 -

Nissan of Hendersonville responded

Sorry, your experience was not satisfactory. We apologize we did not respond. Please feel free to contact me at 828-693-8661. Regards, Randy Hunter

February 29, 2016

Service Manager Mike Prevatte Mike is very knowledgeable & always gets our problems solved at an affordable price. We have used Hunter Nissan service center for years and appreciat More

by JCD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Greg, Shannon, Sherry, Joey
February 16, 2014

I can't lie. I was sorely disappointed at one point. There was a problem with my Altima that they couldn't pin point. A Nissan representative even got involved. I was actually livid. In the end, the More

by BradHenson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Big Wheels and Todd Murphy
March 17, 2012

One of the reasons that I bring my car to this dealership is the friendliness,efficiency and timely service I receive every time I come in. Nancy Davis is the best thing that has ever happened to this servic More

by Thomas Pierce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
September 07, 2011

Nancy Davis is a Super Star, period! We have had exceptional experience working with her for many years. Her outstanding customer service skills and knowledge are the primary reason we purchased ou More

by lsrains
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Davis
August 26, 2011

Your dealership has been the best dealer I have worked with ever, Nancy Davis was great to work with no problems everything worked so well. More

by wolf196444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Davis
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