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Nissan of Gadsden - Service Center

Gadsden, AL

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509 Reviews

509 Reviews of Nissan of Gadsden - Service Center

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August 01, 2020

Had coupon for oil change, etc, was not used. Cost me more than it should have. The rotors were bad but I was not told the cost until I got to there to pick up the car. A $70 oil change cost me $450. More

by cindykilgo99
Recommend Dealer
No
Employees Worked With
Jeremy Gilbreath
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2020

Was happy with dealership on getting the best deal that I could get on my trade in and on the new truck I bought would do it again More

by billyoneal56
Recommend Dealer
Yes
Employees Worked With
Riley Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burney Akther, KT Jolly, Caleb Kelly
Aug 11, 2020 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2020

Service Great experience, prompt and friendly service!! Thanks Jason Smith for the excellent service. We have never had this quality of service from a dealers More

by adam106
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2020

I had a great experience with the service department. The service was prompt and the price was reasonable. I would definitely use them for future service on our Nissan. More

by dlmcgee72
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2020 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

July 15, 2020

I absolutely love this place of business. My family drives from DeKalb County to purchase Nissans. We LOVE it and the people who work there! More

by ryan_smothers
Recommend Dealer
Yes
Employees Worked With
I can’t remember is name, but for the service department. He met me at my car and was very knowledgeable and nice! Great guy!
Jul 20, 2020 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We look forward to your next visit! Take care!

July 10, 2020

All the workers are friendly and considerate. Service personnel are second to none. You never seemed rushed or brushed off. Service doesn’t ovesale and underperform. More

by wileymoore
Recommend Dealer
Yes
Employees Worked With
Riley Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
James Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KT Jolly, Jake Cranford
July 07, 2020

Purchased a new 2019 Nissan Rogue from Gadsden Nissan, came in for a service and was very pleased with the service that we got. They were very prompt very polite and even though it rained outside that day More

by cjcheatwood
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Minyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Nissan of Gadsden responded

Hi Cjcheatwood, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

July 01, 2020

Great service I always have a great experience at Nissan of Gadsden and they always change my oil in all of my cars and do it in a timely matter More

by rogerm68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Nissan of Gadsden responded

Hi Rogerm68, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 26, 2020

good job I'm not one for writing reviews. Nobody is perfect and using scales only confuses the results because good, great, very great, and any other word for More

by lila2busch
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2020 -

Nissan of Gadsden responded

Hi Lila2busch, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 26, 2020

Excellent I was treated like a family member! I couldn't receive sure excellent work anywhere else in the area and they kept me informed every step to completi More

by djash0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 09, 2020 -

Nissan of Gadsden responded

Hi Djash0, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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