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Nissan of Gadsden - Service Center

Gadsden, AL

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509 Reviews

509 Reviews of Nissan of Gadsden - Service Center

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March 18, 2024

I have both purchased a vehicle and had my vehicle serviced at this dealership. The only issue I've ever had was with the sales manager, but it was immediately resolved. The service department has a More

by Rocket's mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2023

I had to have tires and a new windshield, they had the tires in stock and the price was cheaper than I had priced at other places! I made a follow up appointment to drop my Armada off and have the windshi More

by Jodi C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Klingbeil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Nissan of Gadsden responded

Jodi, thanks so much for this wonderful review. We are glad you had such a positive experience and can't wait to see you next time here at Nissan of Gadsden!

March 06, 2022

We carried our car in for normal service 2 different times with before lunch appointments. Left the car and was told it would be ready in 2 hours. Called several times after lunch and wasn't ready. Bo More

by Ceubanks1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Gilbreath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Nissan of Gadsden responded

We are disappointed to hear that you did not have a more positive experience with us the second time. We strive to cut down everyone's wait time as much as possible. If you are willing to give us another chance we will do our best to make you happy.

July 02, 2021

The service department is terrible. I do not recommend this dealer More

by Sharona
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy Gilbreath
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2021 -

Nissan of Gadsden responded

Sharona, we regret to hear that you had a negative experience with us. We would like to get more details about this; please reach out to our Service Manager James Klingbeil at your earliest convenience at (256) 549-7500.

January 07, 2021

Loved this dealership !! Service guys are friendly and helped me in a timely manner . I’ll definitely be back soon ! Thank you so much ! Sincerely, Angie Griffin More

by BAMALADY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 10, 2020

Great Service! The department is very and professional. The price is reasonable and fare. I would be glad to recommend Nissan of Gadsden to others. More

by markbrackett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2020

I went in for my oil change and was out within 30 mins. Costumer Service was amazing. Everyone was friendly and the price was amazing! More

by cierranicolee1738
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 26, 2020

My wife took my truck in for an oil change and tire rotation. I called a week ahead of time and scheduled it for 9:30am. It took over three hours for this simple routine maintenance, because the guy wh More

by randallmoncrief1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blake Minyard
3.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Crawford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burney Akther, Tyler Copeland
November 25, 2020

Nice service people, clean dealership,these people go out to help you with you car or truck, to make sure it’s running as it should. This is my 4 vehicle I have brought from Gadsen Nissan. Great place t More

by joycechitwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Minyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Brooks
Dec 03, 2020 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

November 24, 2020

Very friendly staff from every department, knowledgeable service, satisfied with work performed on my Murano, I recommend Nissan of Gadsden over all other Nissan dealerships . More

by smithkimberleyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Gilbreath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

Dec 03, 2020 -

Nissan of Gadsden responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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