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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.4
1,003 Reviews

1,003 Reviews of Nissan of Fort Myers - Service Center

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October 27, 2021

Joshua Irwin was terrific from when I pulled into the service center to exit. Thank you for being so wonderful! More

by CHRIS FONDACARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Irwin, Elijah "Jimmy" Epps, Frankie Gee
Oct 29, 2021 -

Nissan of Fort Myers responded

Hi Chris Fondacaro, we are very happy to have provided you with such a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 27, 2021

We went in with a dead battery on our 2020 Altima. We didn’t have an appointment, but the service consultant took us right away, offered us complimentary shuttle service to a nearby restaurant. We had a More

by hthorn51
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Oct 29, 2021 -

Nissan of Fort Myers responded

Hthorn51, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 27, 2021

The lady that wrote me up,(Stephanie() I think that’s her name, was kind and understanding. She came out to me after the work was completed and personally showed me where the car was. An excellent adviser More

by FRANKSOMMARIVA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie5 stars
Oct 29, 2021 -

Nissan of Fort Myers responded

Hi Franksommariva, thank you so much for your positive comments about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 27, 2021

Great customer service provided there was some time to wait. But overall great service. Thank you More

by JOSJONABI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Palm Ndure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Spinazze, Elijah "Jimmy" Epps, Rose Sansone, Nicole Frendt, Peter Stratton
Oct 29, 2021 -

Nissan of Fort Myers responded

Hi Josjonabi, we are very happy to have provided you with such a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 26, 2021

Stephine my customer rep who guided me was amazing. I felt they were honest and fair with me More

by rashellebrlas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephine
Oct 29, 2021 -

Nissan of Fort Myers responded

Rashellebrlas, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 26, 2021

Great service, took a little longer than I had hoped for! Jimmy took good care of me! More

by JENNYBEVINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Oct 29, 2021 -

Nissan of Fort Myers responded

Jennybevins, reviews like this give us motivation and help us ensure we provide high-quality care. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 25, 2021

Great service Mr Epps is a true professional and a great asset for Sutherlin Nissan. More

by ferrariringo11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Spinazze, Elijah "Jimmy" Epps, Rose Sansone
Oct 26, 2021 -

Nissan of Fort Myers responded

Hi Ferrariringo11, thank you so much for your positive comments about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 24, 2021

Satisfied with the service provided by Sutherlin Nissan. Big S.O. to service rep Jimmy. More

by MDORILUS1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Oct 26, 2021 -

Nissan of Fort Myers responded

Mdorilus1999, we are glad we could help! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 24, 2021

That was very courteous, very knowledgeable and very very good interesting my vehicle knowledge of when it was done knowing the correct stuff that was done in the vehicle coming back in great condition to my More

by JOHNNATAYLOR56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh and the initial person on the computer
Oct 26, 2021 -

Nissan of Fort Myers responded

Hi Johnnataylor56! We're so happy we were able to help you out! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 23, 2021

While I was happy that they completed the work quickly, I was very unhappy with the price. When I made the appointment online, it said it was $136. When I arrived at the dealership, the associate told me i More

by LISAMOORE1956
Recommend Dealer
No
Employees Worked With
Steph
Nov 09, 2021 -

Nissan of Fort Myers responded

We are disappointed to learn of your experience here at Sutherlin Nissan, but will take this opportunity to improve. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

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