Nissan of Fort Myers - Service Center

Dear Dave Mckinney: I just wanted to send this notice to Dear Dave Mckinney: I just wanted to send this notice to you (I have also sent a letter to your office "snail mail")to let you know that I have on th Dear Dave Mckinney: I just wanted to send this notice to you (I have also sent a letter to your office "snail mail")to let you know that I have on three occasions received warranty work performed on my Nissan Frontier from your dealership. Each time that occured, I had assistance from Thomas Gaglino. In this process of having my vehicle serviced, Thomas demonstrated that he is the most attentive and diligent automotive service person I have ever met. Thomas embodies the pride and integrity of the company he works for and should be recognized as an exemplary employee. The kind of service Thomas provided me is the type I would expect from all service agents, but it is a rare quality. I hope that you can provide some sort of recognition to Thomas for his skill and job performance! I would also ask that the owner(s) of Sutherlin Nissan be notified of my request to recognize Thomas and to also reward Thomas with some type of recognition and appreciation from Sutherlin Automotive Group. Thank you, most sincerely, Terry Cress More

Dave Mckinney, Service Director, made sure I was in and out very quickly. The service provided was exteremely professional from the Service Direcor himself, the mechanic and Porter. A very friendly astmo out very quickly. The service provided was exteremely professional from the Service Direcor himself, the mechanic and Porter. A very friendly astmosphere, clean shop and waiting area. Never felt rushed or pressured. They have a great service department headed up by a great service director. More

Be prepared to wait!!!! Nothing they do is fast or friendly. It will take 3 hrs for a oil change. The sales staff is rude and more interested in smoking then helping. When I was buying my truck the friendly. It will take 3 hrs for a oil change. The sales staff is rude and more interested in smoking then helping. When I was buying my truck the salesman put me in the customer lounge, and went to smoke. Horrible is all I have to say. More

I took my Murano in for a failing battery (relieved I got it that far). Monica greeted me immediately, Christina wrote it up promptly. Then Monica gladly took me to my office in the courtesy van -- extremel it that far). Monica greeted me immediately, Christina wrote it up promptly. Then Monica gladly took me to my office in the courtesy van -- extremely personable and accommodating. Dave McKinney, your service manager, called me to check on the results of my service visit. This is a five-star level manager -- thank you! I could not be more pleased with the personal attention I received in your service department. This dealership is very convenient to my home and office and is now exceeding my expectations for service -- I am so pleased to see the upgrade in customer service! We have four vehicles in our family. I will also tell my friends and my customers that your service has vastly improved since past attempts. Thank you! More