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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.3
1,170 Reviews

1,170 Reviews of Nissan of Fort Myers - Service Center

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August 16, 2022

Difficult getting through to service department for scheduling purposes. Repeated calls went to voice mail, frustrating. Also found calls to try to up sell and/or trade-in annoying especially after rep More

by BNBRADT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Aug 23, 2022 -

Nissan of Fort Myers responded

Hi Bnbradt, we regret to hear that you are displeased with your recent experience with us. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 14, 2022

Service advisor was great. Telling me what was going to happen every step of the way. More

by MIKESTEIN910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane, Rose Sansone
Aug 23, 2022 -

Nissan of Fort Myers responded

Mikestein910, we're glad you had such a wonderful experience with us! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 14, 2022

Nick was amazing with coordinating my service. I even came back later that day and Nick placed wipers on my car, which I had missed asking for! Thanks for going the extra mile! More

by LRDASTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 23, 2022 -

Nissan of Fort Myers responded

Lrdasta, it's experiences like yours that really keep us motivated! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 13, 2022

The Service attendant that help me went above and beyond to make my experience very pleasant. He was professional and friendly and answered every question and concerns about what to expect while I was there More

by dwan.peay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sanchez 2546, Dashaun Pointer
Aug 23, 2022 -

Nissan of Fort Myers responded

Dwan.peay, we are very happy we could provide you with a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 13, 2022

Usually they can get you right in. This time not all that impressed with the mechanics. Instead of doing both rotors and brakes they only did the side that the caliper was seized on. P More

by the5goulds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazer
Aug 23, 2022 -

Nissan of Fort Myers responded

The5goulds, thank you for your review; we will to pass along your comments to the team here at Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 11, 2022

Nick made sure that everything was taken care of by the time I left the building. More

by BETHBIRD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Aug 23, 2022 -

Nissan of Fort Myers responded

Bethbird1, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 10, 2022

Always reliable and professional for all our service needs! So glad we discovered this Nissan dealership for both sales and service! More

by lrakiey29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Aug 23, 2022 -

Nissan of Fort Myers responded

Lrakiey29, we are so happy to read such a great review about Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 09, 2022

Stephanie was great. Kept me informed each step of the way and promised to let me know of future opportunities for my auto. Very friendly and helpful. More

by MARCY.DEZERN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Aug 23, 2022 -

Nissan of Fort Myers responded

Marcy.dezern, we really appreciate your feedback! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 07, 2022

This Dealersip is attentive, courteous, helpful, etc. We have also purchased vehicles from this dealership@ More

by MAXMAN.PP29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Irwin
Aug 23, 2022 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

August 07, 2022

They did not put oil in my car and blew the motor then says they don’t know what happen can’t explain it after a oil change and won’t fix the issue More

by dwalkerrose79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Aug 23, 2022 -

Nissan of Fort Myers responded

Thank you for letting us know about your recent visit to Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

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