Back

Nissan of Fort Myers - Service Center

Fort Myers, FL

4.3
1,173 Reviews

1,173 Reviews of Nissan of Fort Myers - Service Center

Sort by
December 27, 2022

Garret was great but a 4 hr wait for an oil change with an appointment is crazy. Also, Bappi, the sales guy, needs additional sales training. More

by Juke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett and Bappi
Dec 29, 2022 -

Nissan of Fort Myers responded

Juke, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 25, 2022

Wish I would have never got the truck there after leaving I found out I could have got a better deal and a lower interest rate just probably would never shop there again More

by rickkuhn003
Recommend Dealer
No
Employees Worked With
Dashaun Pointer, Elijah "Jimmy" Epps
Dec 27, 2022 -

Nissan of Fort Myers responded

Rickkuhn003, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 24, 2022

Good job. Keep up the good work. a.a.a.a.a.a.a.a.a. More

by JIMB5876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Dec 27, 2022 -

Nissan of Fort Myers responded

We appreciate your positive review about your recent experience with us! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

Dec 27, 2022 -

JIMB5876 responded

Thanks 4 everything

December 23, 2022

Mae in service was extremely helpful, accommodating, and kind. She competently explained work to be completed with service and sought our approval for any work to be performed in addition to the regular oil More

by MARCIA.RICK1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mae Service Dept
Dec 25, 2022 -

Nissan of Fort Myers responded

Hi Marcia.rick1971! We're so happy we were able to help you out! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 22, 2022

They are Always pleasant and courteous from sales to service. First time for service and very helpful. More

by MLAPROCESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Boston
Dec 24, 2022 -

Nissan of Fort Myers responded

Hi Mlaprocess, thank you for taking the time to leave a review for us at Sutherlin Nissan. We're happy we could meet your expectations! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 21, 2022

I've been here before and both times was treated well by the staff. No one pressured us while we were there like other dealerships have in the past. More

by acohen0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Mazzaro- he was great to work with, very knowledgeable
Dec 24, 2022 -

Nissan of Fort Myers responded

Acohen0, your wonderful feedback and rating mean a lot to us. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 16, 2022

I dropped off my car the night before I had scheduled my service and was so happy they had my car ready the following morning by 9AM. Jimmy was as sweet as can be. More

by crystaltorresj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Dec 18, 2022 -

Nissan of Fort Myers responded

Crystaltorresj, we are so pleased you enjoyed your visit to Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 16, 2022

They provide to the best customer service I’ve had in a long time. It never fails every time I come here it’s always great service. More

by WANDA.HALL0601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Gee
Dec 20, 2022 -

Nissan of Fort Myers responded

Wanda.hall0601, thank you for your kind words and this wonderful review! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 15, 2022

I believe the waiting area is in need of new furniture and a new layout. Very congested and in need of some paint. Suggest you check out some other dealers in our area. Sutherlin's is "stale dated". More

by fandppoinsett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Dec 18, 2022 -

Nissan of Fort Myers responded

Fandppoinsett, your satisfaction is our top priority. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 14, 2022

Mike did a great job even though the second repair was not his fault but a manufacturer issue. He was very helpful, kind, and kept me up-to-date with everything that was going on with my car. Mike also ma More

by DENISENURSE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Dec 18, 2022 -

Nissan of Fort Myers responded

Denisenurse2000, your wonderful feedback and rating mean a lot to us. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

...
74
...