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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.3
1,173 Reviews

1,173 Reviews of Nissan of Fort Myers - Service Center

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January 04, 2023

Everyone is nice and quick to help with your needs. Also great at keeping you updated throughout the process. More

by JODYSGIRL420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Jan 06, 2023 -

Nissan of Fort Myers responded

Jodysgirl420, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan!

January 03, 2023

They were very helpful and great to work with. The sales guy was very knowledgeable. More

by TRACIE.GRESSLEY2013
Recommend Dealer
Yes
Employees Worked With
Dashaun Pointer
Jan 05, 2023 -

Nissan of Fort Myers responded

Tracie.gressley2013, thank you for your kind words and this wonderful review! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 31, 2022

El trato es excelente y en un habiente familiar, espero volverlo a visitar, gracias por tan buen servicio. More

by WILLIAMDABOIN63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Jan 04, 2023 -

Nissan of Fort Myers responded

Williamdaboin63, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 29, 2022

Actually Garret was my service rep and he was excellent. He was always on top of everything and kept me updated constantly. I highly recommend him. More

by BGAMESREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett in the service department was excellent, Elijah "Jimmy" Epps
Jan 02, 2023 -

Nissan of Fort Myers responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 29, 2022

Way too expensive for services rendered. They advertise one price, final quite different. Sad and ridiculous. More

by PAULJZFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Jan 02, 2023 -

Nissan of Fort Myers responded

Hi Pauljzfl, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

Jan 02, 2023 -

PAULJZFL responded

While it is wonderful that you are disappointed, the fact remains that one price was offered in a mailer, while another was charged. We are both disappointed.

December 29, 2022

Very good service experience, since scheduling to pickup. Comfortable waiting room and car well cleaned. More

by FELIPENAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary - Service Dept
Jan 02, 2023 -

Nissan of Fort Myers responded

Felipenaples, we're glad to hear you enjoyed your visit. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 28, 2022

The service department was great they went completely out of their way to find the part for my car so that I could get on the road and travel for the holidays.. More

by dan711dody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Dec 30, 2022 -

Nissan of Fort Myers responded

We appreciate your positive review about your recent experience with us! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

Dec 30, 2022 -

Nissan of Fort Myers responded

We appreciate your positive review about your recent experience with us! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 28, 2022

Mae is awesome in service! She is really sweet and a very hard worker. Very kind and had a warm spirit!! Mark In sales is cool too! He’s very funny and knows the job well! Thos More

by LADIAMOND78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mae or May in Service !!! & Mark in Sales!!!, Dashaun Pointer, Elijah "Jimmy" Epps, Rebecca Skeese
Dec 30, 2022 -

Nissan of Fort Myers responded

Ladiamond78, your satisfaction is our top priority. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 28, 2022

I have always had acceptable service from Sutherlin Nissan. However, this visit was exceptional. Chris in service was highly professional, courteous, and sensitive to my needs. He quickly greeted me an More

by Chriscook870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service. 5 stars
Dec 30, 2022 -

Nissan of Fort Myers responded

Chriscook870, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 27, 2022

Alexandria kept constant communication throughout my servicing. She made sure that I knew what was needed to be done and gave advice as to the best products when it came to replacing my tires. I left wi More

by Aaron B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Boston
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