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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.3
1,176 Reviews

1,176 Reviews of Nissan of Fort Myers - Service Center

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February 13, 2023

Honestly. Courtesy excellent customer service ***** to Thomas sluto I recommend I am loyal to Nissan 100% and congratulations to all employees and 👍 More

by hewittcristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Slota
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2023 -

Nissan of Fort Myers responded

Hewittcristina, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan.

February 13, 2023

The process to make an appointment to have a recall change made to my 2018 Nissan Rogue was quick, efficient and one of the more pleasant service experiences that I have encountered. More

by GBMUNGAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Feb 16, 2023 -

Nissan of Fort Myers responded

Hi Gbmungan! We're so happy we were able to help you out!

February 13, 2023

This dealership is one of a kind. The personnel welcomes you with open arms. They will take time to explain in detail how and what one needs to know More

by 2398783180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sal Amin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Eames
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Feb 16, 2023 -

Nissan of Fort Myers responded

2398783180, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan!

February 13, 2023

Stephanie is the best service writer and is the main reason we bring our vehicles to you More

by JOEALLINGTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
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Feb 16, 2023 -

Nissan of Fort Myers responded

Joeallington, your satisfaction is our top priority.

February 12, 2023

I Having a prior appointment, three hours of waiting and they never did the service More

by JCP.64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Feb 15, 2023 -

Nissan of Fort Myers responded

Jcp.64, we're disappointed to hear of the negative experience you had at our location.

February 12, 2023

Fantastic service dept. I was out of town & had a serious problem with my car. Mike listened & had my car in service immediately. Hats off to this service department. Thank More

by LORRAINEHANRATTY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike ? Service dept
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Feb 15, 2023 -

Nissan of Fort Myers responded

Lorrainehanratty45, thank you for your kind review; we are happy to pass along your comments to the team here at Sutherlin Nissan!

Feb 15, 2023 -

LORRAINEHANRATTY45 responded

My pleasure!

February 12, 2023

Pleasant and quick service. I was pleasantly surprised on how quickly my vehicle was ready to go👍 More

by lbaileyhayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Elijah "Jimmy" Epps
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Feb 15, 2023 -

Nissan of Fort Myers responded

Lbaileyhayden, your satisfaction is our top priority.

February 11, 2023

The dealership coffee and hot coco for thw kids was great and they changed my battery in 20mins More

by MCGHEERENA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James i believe his name was
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Feb 13, 2023 -

Nissan of Fort Myers responded

Mcgheerena65, we're glad to hear you enjoyed your visit.

February 11, 2023

DIDNT HAVE TO WAIT LONG FOR THEM TO START WORK ON CAR. Over in a short time. More

by ERICMNFL
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Feb 13, 2023 -

Nissan of Fort Myers responded

Hi Ericmnfl, thank you so much for your positive comments about Sutherlin Nissan!

February 11, 2023

Chris Deluca was very understanding to the needs of family and listened to what I was looking for not being a pushy salesman. More

by SIERRAJA49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who the financial adviser was but he understood what we were looking for in getting warranty packages for our used car and Christopher Delucas and him had everything all set up to sign paper work. , Christopher Deluca
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Feb 15, 2023 -

Nissan of Fort Myers responded

Sierraja49, reviews like this give us motivation and help us ensure we provide high-quality care.

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