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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.5
927 Reviews

927 Reviews of Nissan of Fort Myers - Service Center

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October 16, 2022

The dealership is in a great location, the waiting area is relaxed; hower sales people should not be allowed in this room. customers are here sharing private moments seeing if the oil service going to More

by solmaria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 19, 2022 -

Nissan of Fort Myers responded

We appreciate your positive review about your recent experience with us! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 15, 2022

Poor management, poor communication, and my brakes are still making noise. I waited nearly four hours. More

by EYEHEARTSHINEE76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eliazar Cisneros
Report | Print
Oct 19, 2022 -

Nissan of Fort Myers responded

We are disappointed to hear that you did not have a more positive experience with us at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 15, 2022

The best place for sales and service, very competent staff and clean work areas throughout More

by EMMACOSTA29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 19, 2022 -

Nissan of Fort Myers responded

Thank you, Emmacosta29, for taking the time to tell us about your experience at Sutherlin Nissan. We appreciate your feedback since it helps us improve our dealership experience. As the Owner Loyalty Manager of Sutherlin Nissan, I am happy to hear that your recent service experience met your expectations. If there is anything that you would like to tell us or that we could be doing better please reach out to me by email or by calling me directly . We truly appreciate your business and look forward to serving you throughout your vehicle ownership. Your survey invite will be delivered to your inbox between 14 and 20 days . Kind Regards, Rose Sansone Owner Loyalty Manager Sutherlin Nissan Fort Myers 239.308.1300 rsansone@sutherlinnissan.com

October 14, 2022

I had excellent customer service at Sutherlin Nissan! I was in south Fort Myers and my tire got a big piece of wire in it. I stopped by and the service people were so nice and accommodating. It was v More

by HJEAN7825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 19, 2022 -

Nissan of Fort Myers responded

Hi Hjean7825, we are very happy to have provided you with such a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 12, 2022

Great place great people I bought from you and get service from you and I recommend you More

by LONGISLANDJAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 17, 2022 -

Nissan of Fort Myers responded

Hi Longislandjames, we are very happy to have provided you with such a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 11, 2022

Because we have purchased 4 cars from Sutherlin Nissan, we were treated like old friends. Jamie even delivered our new car. More

by JUDYONSANIBEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2022 -

Nissan of Fort Myers responded

Judyonsanibel, we are very happy we could provide you with a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 08, 2022

Diane was super awesome! She helped with my issues and got me back in my car on the same day!! More

by DAWNONZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane
Report | Print
Oct 17, 2022 -

Nissan of Fort Myers responded

Hi Dawnonzo, we are very happy to have provided you with such a positive experience! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 08, 2022

Stephanie! ! Amazing. Best nissan employee and service rep ever!! Thanks! Give her a raise asap! More

by SANTANGELO.CRAIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Report | Print
Oct 17, 2022 -

Nissan of Fort Myers responded

Hello Santangelo.craig, we appreciate you taking the time to leave us this feedback. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 08, 2022

Went above and beyond to solve our problems. We were able to get the problem addressed and repaired in just a few hours. More

by CINDY821RH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Report | Print
Oct 17, 2022 -

Nissan of Fort Myers responded

Cindy821rh, your satisfaction is our top priority. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

October 07, 2022

I waited 3 hours for them to tell me they couldn’t replace my tire. When I went there to buy my Rogue everyone was fast moving but when I needed service you let me down. More

by SKOTEACH32
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people.
Report | Print
Oct 10, 2022 -

Nissan of Fort Myers responded

We are disappointed to learn of your experience here at Sutherlin Nissan, but will take this opportunity to improve. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

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