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Nissan of Fort Myers - Service Center

Fort Myers, FL

4.5
928 Reviews

928 Reviews of Nissan of Fort Myers - Service Center

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December 29, 2022

Very good service experience, since scheduling to pickup. Comfortable waiting room and car well cleaned. More

by FELIPENAPLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary - Service Dept
Jan 02, 2023 -

Nissan of Fort Myers responded

Felipenaples, we're glad to hear you enjoyed your visit. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 28, 2022

The service department was great they went completely out of their way to find the part for my car so that I could get on the road and travel for the holidays.. More

by dan711dody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Dec 30, 2022 -

Nissan of Fort Myers responded

We appreciate your positive review about your recent experience with us! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

Dec 30, 2022 -

Nissan of Fort Myers responded

We appreciate your positive review about your recent experience with us! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 28, 2022

Mae is awesome in service! She is really sweet and a very hard worker. Very kind and had a warm spirit!! Mark In sales is cool too! He’s very funny and knows the job well! Thos More

by LADIAMOND78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dashaun Pointer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mae or May in Service !!! & Mark in Sales!!!, Elijah "Jimmy" Epps, Rebecca Skeese
Dec 30, 2022 -

Nissan of Fort Myers responded

Ladiamond78, your satisfaction is our top priority. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 28, 2022

I have always had acceptable service from Sutherlin Nissan. However, this visit was exceptional. Chris in service was highly professional, courteous, and sensitive to my needs. He quickly greeted me an More

by Chriscook870
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service. 5 stars
Dec 30, 2022 -

Nissan of Fort Myers responded

Chriscook870, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sutherlin Nissan. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 27, 2022

Alexandria kept constant communication throughout my servicing. She made sure that I knew what was needed to be done and gave advice as to the best products when it came to replacing my tires. I left wi More

by Aaron B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Boston
December 27, 2022

Garret was great but a 4 hr wait for an oil change with an appointment is crazy. Also, Bappi, the sales guy, needs additional sales training. More

by Juke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garrett and Bappi
Dec 29, 2022 -

Nissan of Fort Myers responded

Juke, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 25, 2022

Wish I would have never got the truck there after leaving I found out I could have got a better deal and a lower interest rate just probably would never shop there again More

by rickkuhn003
Recommend Dealer
No
Employees Worked With
Dashaun Pointer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah "Jimmy" Epps
Dec 27, 2022 -

Nissan of Fort Myers responded

Rickkuhn003, we're disappointed to hear of the negative experience you had at our location. ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 24, 2022

Good job. Keep up the good work. a.a.a.a.a.a.a.a.a. More

by JIMB5876
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah "Jimmy" Epps
Dec 27, 2022 -

Nissan of Fort Myers responded

We appreciate your positive review about your recent experience with us! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

Dec 27, 2022 -

JIMB5876 responded

Thanks 4 everything

December 23, 2022

Mae in service was extremely helpful, accommodating, and kind. She competently explained work to be completed with service and sought our approval for any work to be performed in addition to the regular oil More

by MARCIA.RICK1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mae Service Dept
Dec 25, 2022 -

Nissan of Fort Myers responded

Hi Marcia.rick1971! We're so happy we were able to help you out! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

December 22, 2022

They are Always pleasant and courteous from sales to service. First time for service and very helpful. More

by MLAPROCESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandria Boston
Dec 24, 2022 -

Nissan of Fort Myers responded

Hi Mlaprocess, thank you for taking the time to leave a review for us at Sutherlin Nissan. We're happy we could meet your expectations! ROSE SANSONE | OWNER LOYALTY MANAGER | SUTHERLIN NISSAN FORT MYERS | 239.415.8600

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